Dear Mr. Grover,

Pls. inform us that, have you sent any written complaint to any Bank's Deptt. other then customer care, regarding your complaint?

Originally Posted by Uday Grover.

Dear Sir,
I am a ICICI credit card holder. I recived a statement of Rs 5120/- from icici bank,
I paid it through hdfc cheque. ICICI debited wrong amount of Rs 186/ from my account
in the morning of 10/08/09. My bank HDFC realized the mistake done by ICICI in the
evening after reciveing the scanned copy of the cheque (which was for Rs 5120/-) ,
they credited my account with Rs 186/- and debited for Rs 5120/- . But on the other
hand ICICI credit card division showed bounce of Rs 5120/- and clearence of cheque
Rs 186/- from the same cheque in my statement. They also put late payment charges ,
intrest , etc on my credit card. I have filled a complaint in ICICI bank. On their
request for sending scanned copy of my HDFC statement showing the transactions, I
have send it twice to the email id provided by ICICI. Now I am reciving calls from
ICICI which are harrasing me . I have also asked for the compensation from them, as
this is a massive banking error from their account department (showing the debited
of Rs 186/- against the cheque amount of Rs5120). Is it possible that I can file a
case against ICICI for mental harrasment and embarsement as they have also blocked
my card.
Sir please guide me through this problem
Thanks
Uday Grover

011-9213948144

Hi, sorry to hear about your experience. We will call you and work to address your issues at the earliest. Warm regards.