Two persons came with a signed letter from the Regional Collection Manager which stated clearly that the settlement amount is Rs 25,000/- and the amount should be settled in 21 days from the date of receipt of payment, the letter was dated 24th August 2009.The letter was shown to us the copy was not handed over to us, we were told that the letter would be handed on the receipt of payment, when the letter says a copy of the letter is hereby handed to you as an intimation of payment within 21 days of date of receipt and a copy regarding the acceptance of the same should be signed and handed back.
The person called up on cell phone has refused to take a cheque of the amount dates 15th September 2009, insisting only on cash.He has spoke to us in a very rude language and abusive language. This has been carrying on for the past 4 months and i have been constantly in touch with ABN customer service, of which ii have the email correspondence, but it is to no effect.
Kindly tell me what is to be done regarding this


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