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HDFC Bank credit card customer care

This is a discussion on HDFC Bank credit card customer care within the Credit Card forums, part of the Loan category; Respected Sir, my creditcard no. is 5289457300078142.I already taken a loan of amt:25000 through my creditcard ,but i dont receive ...

  1. #121
    sanjeetdas.das@ gmail.com Guest

    Red face

    Respected Sir, my creditcard no. is 5289457300078142.I already taken a loan of amt:25000 through my creditcard ,but i dont receive any letter from ur bank of my EMI amount.so how can i pay my EMIS ? so please send my EMIS amount as soon as possible.

  2. #122
    Arshad.Mehmood Guest

    Cool Change of address

    My address is changed to - Flat No-902, Building - A1, Acolade, Kharadi by pass Road, Opp. Housefull Mall. Kharadi , PUNE - 41014.

    My card no is -5176521004330991.

    Old address is - B/3 , Jairaj Residency phase -1, Priyadarshni nagar, Near S.T. Colony, Priyadarshni nagar. Old Sangavi , Pune 411027.
    Please Update the same -

    Arshad Mehmood
    Cell No.- 9822754104.

  3. #123
    SANMUKH KINKHABWALA Guest

    Default Closed my credit card

    Dear sir

    i requst to u closed my card and hdfc 4346 771200076900


    sanmukh kinkhabeala
    9374725946

  4. #124
    HDFC Bank Guest

    Default Response - Change of address

    Quote Originally Posted by Arshad.Mehmood View Post
    My address is changed to - Flat No-902, Building - A1, Acolade, Kharadi by pass Road, Opp. Housefull Mall. Kharadi , PUNE - 41014.

    My card no is -5176521004330991.

    Old address is - B/3 , Jairaj Residency phase -1, Priyadarshni nagar, Near S.T. Colony, Priyadarshni nagar. Old Sangavi , Pune 411027.
    Please Update the same -

    Arshad Mehmood
    Cell No.- 9822754104.
    Dear Mr Mehmood,

    We recommend you contact us through our phonebanking service to have your details updated in the bank’s records. Alternatively, you can fill-up the address change request form (available at all bank branches, and online on our website) and submit it at the nearest branch.

    Regards, Customer Assistance, HDFC Bank

  5. #125
    HDFC Bank Guest

    Default Response to your complaint

    Quote Originally Posted by sanjeetdas.das@ gmail.com View Post
    Respected Sir, my creditcard no. is 5289457300078142.I already taken a loan of amt:25000 through my creditcard ,but i dont receive any letter from ur bank of my EMI amount.so how can i pay my EMIS ? so please send my EMIS amount as soon as possible.
    Dear customer,

    At the outset, we would like to caution you against posting sensitive information such as your credit card number on a public forum such as this, as it may lead to your account being compromised. Please write to talktous@hdfcbank.com (reference id TTU00069027092010) with your contact details - a bank representative shall shortly get in touch with you.

    Regards, Customer Assistance, HDFC Bank

  6. #126
    HDFC Bank Guest

    Default Response - Closed my credit card

    Quote Originally Posted by SANMUKH KINKHABWALA View Post
    Dear sir

    i requst to u closed my card and hdfc 4346 771200076900


    sanmukh kinkhabeala
    9374725946
    Dear Mr. Kinkhabeal,

    A bank representative is currently investigating the matter and should shortly be in touch with you about your request to close the card account. Should you wish to contact the bank in the meanwhile, we request you to write to us directly at talktous@hdfcbank.com with the reference id TTU00069127092010 and your contact details.

    Regards, Customer Assistance, HDFC Bank

  7. #127
    Unregistered Guest

    Default Did not receive credit card

    Respected Sir/Madam,
    I spplied for my HDFC cerdit card on 1st week of september. I also got 3 to 4 verification calls from HDFC bank but my card hasn't been dispatched yet. My reference number is : 10083113699500N1.

    Regards,
    Prabhjyot Singh

  8. #128
    Unregistered Guest

    Thumbs down Credit Card

    Credit card application was filled..Many followups done by the bank representative..Docs given..Yet to receive the credit card or any other information

    Rgds
    Avinash
    9930365351

  9. #129
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,202

    Default

    Dear customer,

    We apologize for the prior lack of response on the bank’s part over the status of your application. To be able to give you an update on the same, we would need a few additional details. Request you to write to us at talktous@hdfcbank.com with your account number, credit card application reference id, your contact details and the reference id TTU00111705102010. A bank representative shall contact you immediately.

    Regards, Customer Assistance, HDFC Bank

  10. #130
    iiii Guest

    Default Refund

    my refund was initiated from yatra .com on 28th september of rs 5307 but this is 8th day after they have initaited refund and im not reaciving it in my credit carda as i mchecking online.

    cud u please help me regarding this my name is Majeed Bat and my card number is **** **** **** 5418.

    thanks looknig for help as soon as possible

  11. #131
    ishfaqbhat is offline Junior Member
    Join Date
    Oct 2010
    Posts
    1

    Default

    Sir
    i was booking on yatra.com and i was charged 5307 rs from credit card and after payment wass sucessful then there was some error on booking to proceed and they told me on 28 th sep. that thay have refunded me Rs 5307 and i got mail indicating refund ammount and yatra refrenve number YT53703 and transaction ID fror the transaction 201009268948515. They told me this is the transaction number which i have to croos check with my bank for refund. but i m calling hdfc bank customer care they are telling we can not do any thing and i m calling yatra they are telling me money is with ur bank and i dont know what to do plz help me.

    i was told by customer care exexctive to mail on customerservices.cards@hdfcbank.com along with the yatra refrence email containing yatra details but i dont get any response.


    My name is MAJEED BHAT
    card number **** **** **** 5418.

    Thanks looking for help as soon as possible

  12. #132
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,202

    Default

    Quote Originally Posted by ishfaqbhat View Post
    Sir
    i was booking on yatra.com and i was charged 5307 rs from credit card and after payment wass sucessful then there was some error on booking to proceed and they told me on 28 th sep. that thay have refunded me Rs 5307 and i got mail indicating refund ammount and yatra refrenve number YT53703 and transaction ID fror the transaction 201009268948515. They told me this is the transaction number which i have to croos check with my bank for refund. but i m calling hdfc bank customer care they are telling we can not do any thing and i m calling yatra they are telling me money is with ur bank and i dont know what to do plz help me.

    i was told by customer care exexctive to mail on customerservices.cards@hdfcbank.com along with the yatra refrence email containing yatra details but i dont get any response.


    My name is MAJEED BHAT
    card number **** **** **** 5418.

    Thanks looking for help as soon as possible
    Dear Mr Bhat,

    We apologize for the bank’s lack of response to your complaint. However, we would need a few additional details from you to be able to investigate this matter further. Request you to write to talktous@hdfcbank.com with your credit card number, contact details and the reference id TTU00112005102010. A bank representative shall contact you once we receive these details.

    Regards, Customer Assistance, HDFC Bank

  13. #133
    Unregistered Guest

    Default Credit Card Statement for the month of Sep 2010

    Please send me the Credit Card Statement to my mail ID: mahesh9920@gmail.com for the month of Sep 2010.

  14. #134
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,202

    Default

    Quote Originally Posted by Unregistered View Post
    Respected Sir/Madam,
    I spplied for my HDFC cerdit card on 1st week of september. I also got 3 to 4 verification calls from HDFC bank but my card hasn't been dispatched yet. My reference number is : 10083113699500N1.

    Regards,
    Prabhjyot Singh
    Dear Mr Singh,

    Our team is currently checking about the status of your credit card application and will be in touch with you within 3 working days. Request you to bear with us in the interim.

    Regards, Customer Assistance, HDFC Bank

  15. #135
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
    Posts
    1,202

    Default

    Quote Originally Posted by Unregistered View Post
    Please send me the Credit Card Statement to my mail ID: mahesh9920@gmail.com for the month of Sep 2010.
    Dear customer,

    We recommend you write to us at talktous@hdfcbank.com with your credit card number, contact details, the exact period for which you would like your statement as well as the reference id TTU00112506102010. Once we receive this information, our team will arrange to have the statement sent to the email id you mentioned.

    Regards, Customer Assistance, HDFC Bank

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