Originally Posted by paramasivan6

sir,
i have received the hdfc international visa card no 4346 7810 0927 1461 during the month of june 2010
but the first statement for the month of july i have not received so far. i made complaints twice to the customer care so far no response from the bank. i have given my email id also. if it is not possible to send by post send the statement to my email id. due date for payment is 28/8/2010. kindly look into the matter and do the needful at an early date
dr.n.paramasivan

Dear Mr Paramasivan,

We would like to assure you that a bank representative is currently looking into this matter and will contact you shortly. In the meantime, should you wish to contact the bank, you may do so by writing in to us at talktous@hdfcbank.com with the reference id TTU00093324082010. We would also like to caution you against posting sensitive information such as your credit card number, on a public forum such as this, as it may lead to your account being compromised and result in grave losses.

We value your continued patronage and look forward to being of assistance.

Regards, Customer Assistance, HDFC Bank

Originally Posted by shveta Asagekar

I have my own credit card .I don't know how to activate it?Please tell me the procedure.

Dear Shveta,

Request you to write to us at talktous@hdfcbank.com with your complete credit card number and contact details. Please also mention the id TTU00093624082010 in the subject line of the mail. As soon as we receive this information, a bank representative shall contact you.

Customer Assistance, HDFC Bank

Originally Posted by Vinay Kumar Mishra

Dear Sir,
My Cradit Card No. is 4617863000476679 . I have never recieved statment till today from recieved of cradit card. I have contacted to Customer care but not getting satisfactory reply and also peoples are picking phone on customer care are not giving proper response and weasting our phone call charges and time also.
You are requested to send my ststments on my mail on immideatly basis. other wise no claim for late payment or other any type of panelty will be acceptable and payble.
Please take it seriously and reply immideatly because of such type of practices of your services is leaving the trust on Indian Banking services.
Please do the needful and revert.
Thanks
Vinay Mishra
Email ID:vinaymisra228@gmail.com

Dear Mr Mishra,

We would like to assure you that a bank representative is currently looking into this matter and will contact you shortly. In the meantime, should you wish to contact the bank, you may do so by writing in to us at talktous@hdfcbank.com with the reference id TTU00094125082010. We would also like to caution you against posting sensitive information such as your credit card number, on a public forum such as this, as it may lead to your account being compromised and result in grave losses.

We value your continued patronage and look forward to being of assistance.

Regards, Customer Assistance, HDFC Bank

Originally Posted by Unregistered

Dear Sir,

I have deposited my credit card ( cut into 4 pieces ) to chennai branch 6 months back & before that I have clossed my A/C in Tirunelveli Branch after clearing all dues.
After 6 months there is a call from HDFC bank that I am having outstanding about 25,000. I asked the bank personnel in Barnala (where I have taken the credit card).They told that nothing is serious.The matter will be settled by them.
After another 1 month I received a call from Delhi police that one case is lodged against me for the dues.By great difficulty I came to know that the outstanding is of a health plan which I have not accepted or signed or having any document or commitment.The sales girls who disturbs & calls to convince had done everything themselves. Is it possible to take money ( unexisting credit card ) without account or without credit card,by any bank.Till now I was thinking that this is not possible.But now I realised that the premium may also reach Rs 35,333 without a polacy,without a account & without credit card.

My A/C no is 6361000010519.I do'nt even remind the credit card number which is given back to the bank.So please look into the matter & ask the concern who is going on adding the credits in the name of health plan or any other name.

I request to please save me from this harashment

V.S.Prasad

Dear Mr Prasad,

We would like to assure you that a bank representative is currently looking into this matter and will contact you shortly. In the meantime, should you wish to contact the bank, you may do so by writing in to us at talktous@hdfcbank.com with the reference id TTU00094225082010. We would also like to caution you against posting sensitive information such as your account number, on a public forum such as this, as it may lead to your account being compromised and result in grave losses.

We value your continued patronage and look forward to being of assistance.

Regards, Customer Assistance, HDFC Bank

my credit card number are 4346781102346574 i get my card about 3 month ago but yet we not get his password

Originally Posted by Unregistered

my credit card number are 4346781102346574 i get my card about 3 month ago but yet we not get his password

Dear Customer,

A bank representative is currently investigating this matter and will shortly contact you to resolve this issue. We request you to bear with us while we try and sort out this matter as quickly as possible. In the interim, should you wish to contact the bank, we request you to write to us directly at talktous@hdfcbank.com with the reference id TTU00066801092010.

We would additionally like to caution you against posting sensitive information such as your credit card number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

My Credit Card number is 5289455001665436. Please send monthly statement on my E Mail address: prafulmodi12@gmail.com.

respected sir,
my cradit card application referance no is 10072919331110w3.cradit card has not recived so thah pls hand ma over fast as possible... my mobile no is 9824517249... and replay me...
thanks .........

Originally Posted by p l modi

My Credit Card number is 5289455001665436. Please send monthly statement on my E Mail address: prafulmodi12@gmail.com.

Dear Mr Modi,

We shall reply within 3 working days. We appreciate your co-operation and patience in the interim. Should you wish to contact the bank in the meantime, we recommend you write to us at talktous@hdfcbank.com. Please make sure you mention the reference id TTU00067713092010 in the subject line of the mail.

We would also like to caution you against posting sensitive information such as your credit card number, on a public forum such as this, as it may lead to your account being compromised and result in grave losses.

We value your continued patronage and look forward to being of assistance.

Regards, Customer Assistance, HDFC Bank

Originally Posted by shahminish@yahoo.com

respected sir,
my cradit card application referance no is 10072919331110w3.cradit card has not recived so thah pls hand ma over fast as possible... my mobile no is 9824517249... and replay me...
thanks .........

Dear Mr Shah,

At the very outset, please accept our sincere apologies for the delay in delivering your credit card. We would need some more time to resolve the query / issue raised by you and request you to bear with us. We will revert to you in three working days.

We urge you to treat this delay as an exception and assure you that we are committed to quality customer service. We apologize once again and re-assure you that every effort from our side is being made to have your issue resolved at the earliest.

Should you wish to contact the bank for any query or clarification, please write to us directly at talktous@hdfcbank.com with your account number and the complaint id TTU00067813092010. A bank representative shall respond immediately.

Regards, Customer Assistance, HDFC Bank

respected sir,
my cradit card application referance no 4346786000785385 .......two of my transcations dated 30/7/10 and 12/08/10 with "power plus outfit ranchi" amount rs1800 and hotel "amruta garden pune" amount rs526 are shown in my bill but these transaction are not done by my side so please check it as fast as possible... my mobile no is 9334430101... and reply me...
thanks .........

Originally Posted by sanjivkr78@gmail.com

respected sir,
my cradit card application referance no 4346786000785385 .......two of my transcations dated 30/7/10 and 12/08/10 with "power plus outfit ranchi" amount rs1800 and hotel "amruta garden pune" amount rs526 are shown in my bill but these transaction are not done by my side so please check it as fast as possible... my mobile no is 9334430101... and reply me...
thanks .........

Dear Customer,

A bank representative is currently investigating this matter and will shortly contact you. In the interim, should you wish to contact the bank, we request you to write to us directly at talktous@hdfcbank.com with the reference id TTU00068116092010.

We would additionally like to caution you against posting sensitive information such as your credit card number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

I Mr surendra do not understood without having credit card why i am been charged every time. i am not having any credit card of ur bank and also i do not have any bank balance in my saving account......... so kindly do not expect from me any payment moreever i will request u if ur cilent can speak to me. I here clear that after my legal advisior i am not going to pay u single panny from my side. Ur bank is cheater and they fraud. Wat they have told is totally wrong.............. I must say HDFC Bank Credit card is fraud nd they are cheater so please avoid this..............

Originally Posted by suren0610@yahoo.co.in

I Mr surendra do not understood without having credit card why i am been charged every time. i am not having any credit card of ur bank and also i do not have any bank balance in my saving account......... so kindly do not expect from me any payment moreever i will request u if ur cilent can speak to me. I here clear that after my legal advisior i am not going to pay u single panny from my side. Ur bank is cheater and they fraud. Wat they have told is totally wrong.............. I must say HDFC Bank Credit card is fraud nd they are cheater so please avoid this..............

Dear Customer,

We are extremely sorry for any harassment you may have faced – as you claim you do not have any credit card of our bank, we would like to investigate this complaint further, and set our records right in case of a discrepancy. Request you to write in to us at talktous@hdfcbank.com with your account number, contact details and the reference id TTU00106721092010. A bank representative shall contact you as soon as we receive this information.

Regards, Customer Assistance, HDFC Bank

Originally Posted by shahminish@yahoo.com

respected sir,
my cradit card application referance no is 10072919331110w3.cradit card has not recived so thah pls hand ma over fast as possible... my mobile no is 9824517249... and replay me...
thanks .........

Dear Mr. Shah,

This is with reference to your recent mail regarding your credit card application.

We thank you for your interest shown in HDFC Bank credit card. We have received your credit card application form along with relevant documents and the same was reviewed as per the laid down guidelines and parameters.

In this regard, we are glad to inform that the application for a HDFC Bank credit card has been processed and accordingly we have arranged to dispatch a credit card, to your mailing address as provided in your application form. We confirm that the same will reach you in 7 business days. We urge you to commence usage of the card, on receipt and provide us with many more opportunities to serve you.

Mr. Shah, please feel free to write to us at : customerservices.cards@hdfcbank.com for any further clarification or assistance that you may require.

Assuring you of our best services at all times.

Regards, Customer Assistance, HDFC Bank