Originally Posted by Sukanta Kumar Dass

Dear sir, my credit card no-5176521007982541 has been misusing by anou other person. I contacted 24.02.2010 to customer care to block the card account and disputed transactions. He replied yes sir ur card is blocked. I confirmed that no can use my card in future. But I got statement in march 2010 that all disputd transactions are added in my statment. And also after blocked I got some transaction dated 24.02.2010 and 01.03.2010. Why, after blocked one can use my card. who will pay the amount. what is the result, blocking the card.

On 6th march 2010 I got mail to send a scan copy of CDF to proceed the investigation on the transaction. I did, but it did not impact on my card. I also sent CDF to HDFC bank card division on 15.03.2010. what happened i don't know. whenever I called to C care ,'No CDF recved '. What happening I donot know. I think they are playing game with others.

Ok, I contacted customer care bfore my payment date. reply come that pay such amount which u used. I did on 26.03.2010. But then i got sms on 02.04.2010 that Rs.11500.00 has been debited from my c card account. Why and How it is happning.

Pls. consider the matter and help me how to solve the matter.

Dear Mr Dass,

We regret the inconvenience caused to you. We would like to investigate your complaint further. Request you to send us an email at the id talktous@hdfcbank.com with your credit card, contact and other details. Please mention the id number (TTU00012606042010) in the subject line. Once we receive these details, a bank representative shall contact you.

Additionally, we request you not to post sensitive information such as your credit card number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

Originally Posted by ravisawant1223@yahoo.in

Manager,
Credit Card Division
HDFC Bank,

Dear Sir,

I am holding one credit card which number is 4050– 2820 – 0268 – 7379.
That card was sold to me on false commitment as I received a call from lady sales representative and she said because of I am the valuable customer of bank. this card is free for you and you will also get one VIP travel bag along with this card if used with in 40 days.
While fill up the documents I confirmed to bank male representative regarding free gift which had been offered by HDFC,He also assured & shown me on some mark up on the form which was confirmed regarding gift.
I received the card & myself used with in the said time. Unfortunately I never received that gift. Conceptually I called customer care executive 3 times. Initially 2 time representative assured me you will get my gift with in 5-6 days
.But on 3rd call representative replied me now you are not eligible for this offer, Marketing department denied to give you gift which had been promised & I am really very disappointed. Please let me know

1) Is there any lack of communication between Sales division & Marketing division of credit card or they badly
required kind of training.
2) HDFC Credit cared division deceiving their valuable customer.
3) Can I tear Credit card & drop into your drop box if i will nor get any reply from you

I hope HDFC will take an appropriate action

Regards
Ravi Sawant.

Dear Mr Sawant,

We would like to investigate your complaint further. Request you to send us an email at the id talktous@hdfcbank.com with your contact, reference number and other details. Please mention the id number (TTU00012506042010) in the subject line. Once we receive these details, a bank representative shall contact you.

Additionally, we request you not to post sensitive information such as your credit card number on a public forum such as this, as it may lead to your account being compromised.

Regards, Customer Assistance, HDFC Bank

Hi
I hold an HDFC credit card and have been paying the minimum amount due each month.In the month of January 2010

I had asked the agent who collects the amount from me each month of see if there could be a settlement that can be offered as I was finding it difficult to pay the amounts. He advised me that as it is close to year end the banks, the bank has stopped settlement of accounts and that I should wait till the new financial year begins.

I had a conversation with the same agent and then with the bank and now they are telling me that they can not offer me settlement till next month which also is not confirmed.

Pleas advice as to what should I do as I am really looking at settling the call fully aware that settlements will have an impact on my rating for the next 7 years

Hi,

I have been given HDFC Gold International credit last month (30 days past), I have been using the card but not yet receiving the pin number even i have called many times to the bank. But I am receiving sms daily such as offer to buy and now an sms with the message as statement created with an amount to pay. In Netbanking the Card is not yet mapped. What can i do?

This is in response to your letter regretting approval of my application for HDFC Platinum card.

In this regard I wish to Clarify that I have not applied for this card on my own.I have received SMS messages many time that iam eligible for the same and asking me to apply.
Finally when your executive called me and requested me to apply I have applied.

Inspite of this background, It was shocking for me to receive such letter from you.

Iam an account holder in your bank since inception and maintaining good balance in my account.
Iam having Fixed Deposits Of Rs.20 lakhs in your bank apart from S\B account balance.

Please let me know the reason for not approving my application for credit card, as Iam disturbed mentally due to this bad remark.

A KIRAN KUMAR.

Hi

I am using a hdfc credit card for past two years and i made purchases of about 10000 and even converted them into emi and completed than and made some more purachses of around 6000 .Now my bill is around 25000 so i dont want to use the card ,i want to close it .so i made a request to settle the amount in january and still there is no response from there end. I also have salary a/c wid hdfc is it possible they can block my salary . Please help me on this . contact :8802294637

Originally Posted by Unregistered

Hi
I hold an HDFC credit card and have been paying the minimum amount due each month.In the month of January 2010

I had asked the agent who collects the amount from me each month of see if there could be a settlement that can be offered as I was finding it difficult to pay the amounts. He advised me that as it is close to year end the banks, the bank has stopped settlement of accounts and that I should wait till the new financial year begins.

I had a conversation with the same agent and then with the bank and now they are telling me that they can not offer me settlement till next month which also is not confirmed.

Pleas advice as to what should I do as I am really looking at settling the call fully aware that settlements will have an impact on my rating for the next 7 years

Dear Customer,

We would like to investigate your issue further. Request you to write to us at talktous@hdfcbank.com with your credit card number and contact details. Please mention the id TTU00020517042010 in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.

Regards,

Customer Assistance, HDFC Bank

Originally Posted by Unregistered

Hi,

I have been given HDFC Gold International credit last month (30 days past), I have been using the card but not yet receiving the pin number even i have called many times to the bank. But I am receiving sms daily such as offer to buy and now an sms with the message as statement created with an amount to pay. In Netbanking the Card is not yet mapped. What can i do?

Dear customer,
In order to enable us to assist you better, we request you to write to us at talktous@hdfcbank.com with your credit card number and contact details. Please mention the id TTU00020617042010 in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

Originally Posted by Unregistered

This is in response to your letter regretting approval of my application for HDFC Platinum card.

In this regard I wish to Clarify that I have not applied for this card on my own.I have received SMS messages many time that iam eligible for the same and asking me to apply.
Finally when your executive called me and requested me to apply I have applied.

Inspite of this background, It was shocking for me to receive such letter from you.

Iam an account holder in your bank since inception and maintaining good balance in my account.
Iam having Fixed Deposits Of Rs.20 lakhs in your bank apart from S\B account balance.

Please let me know the reason for not approving my application for credit card, as Iam disturbed mentally due to this bad remark.

A KIRAN KUMAR.

Dear customer,

We would like to investigate your complaint further and check why your credit card application was rejected. Request you to write to us at talktous@hdfcbank.com with your account number and contact details. Please mention the id TTU00021017042010 in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

DEAR SIR ,
Iam very sorry to tell you one mr dixit calling frm number +91 2041400000 is just harresting , He behaves and talk like gunda a criminal , If IAM IN MEETING or car driving or some urgent work he will call again again , He just harrest AS someone frm hdfc card called me as i wanted to settle so first they comiitted 14000 rs in one time payment settlement amt later in week they called said banks is not agreeing on 14000 , you to pay 15000 rs that also i agreeied . Now last week again they called and said bank is not ready below 18000 ,So i refuse to pay how bank like hafc behaving and changing figures again & again and also harresting to pay the amt and call 100 times in a day , YOU CAN CHECK CALL LIST MY CELL NUMBER IS + 91 9970059099 . If this continue for more than a day we have go police complain and also file case agaist bank and mr dixit. IAM READY to pay the amout but wat i was comiitted frm bank person , oN THIS I TOLD mr dixit hpw they can commit if they don t have approval he said bank wale apne target ke liya kuch bhi karte hai thats why they harresting if you driving they will not listen they will just call . ITS REQUEST PERSON S LIKE DIXIT ARE JUST PLAYING WITH THE REPUTATION OF BANK AND SPOLING THE RELATION S . card is name sumit h jham

Originally Posted by Unregistered

Hi

I am using a hdfc credit card for past two years and i made purchases of about 10000 and even converted them into emi and completed than and made some more purachses of around 6000 .Now my bill is around 25000 so i dont want to use the card ,i want to close it .so i made a request to settle the amount in january and still there is no response from there end. I also have salary a/c wid hdfc is it possible they can block my salary . Please help me on this . contact :8802294637

Dear customer,

We would like to work with you to resolve this issue, and apologize for any prior lack of response on the Bank’s part. In order to enable us to assist you better, we request you to write to us at talktous@hdfcbank.com with your credit card number and contact details. Please mention the id TTU00021820042010 in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank

Originally Posted by Unregistered

DEAR SIR ,
Iam very sorry to tell you one mr dixit calling frm number +91 2041400000 is just harresting , He behaves and talk like gunda a criminal , If IAM IN MEETING or car driving or some urgent work he will call again again , He just harrest AS someone frm hdfc card called me as i wanted to settle so first they comiitted 14000 rs in one time payment settlement amt later in week they called said banks is not agreeing on 14000 , you to pay 15000 rs that also i agreeied . Now last week again they called and said bank is not ready below 18000 ,So i refuse to pay how bank like hafc behaving and changing figures again & again and also harresting to pay the amt and call 100 times in a day , YOU CAN CHECK CALL LIST MY CELL NUMBER IS + 91 9970059099 . If this continue for more than a day we have go police complain and also file case agaist bank and mr dixit. IAM READY to pay the amout but wat i was comiitted frm bank person , oN THIS I TOLD mr dixit hpw they can commit if they don t have approval he said bank wale apne target ke liya kuch bhi karte hai thats why they harresting if you driving they will not listen they will just call . ITS REQUEST PERSON S LIKE DIXIT ARE JUST PLAYING WITH THE REPUTATION OF BANK AND SPOLING THE RELATION S . card is name sumit h jham

Dear customer,

All bank representatives are required to adhere to strict guidelines with respect to their tone and manner of interaction with customers. We apologize if the behaviour of any of our agents has caused distress to you or your family.

We would like to work with you on resolving the issue of your repayment, for which we may have to investigate the issue in greater detail. In order to enable us to assist you better, we request you to write to us at talktous@hdfcbank.com with your credit card number and contact details. Please mention the id TTU00023922042010
in the subject line of your email. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC bank

please any one help me to provide the NOC after settlement the outstanding balance.
09990905455
e-mail- sateesh_chand1975@rediffmail.com

Dear Sir,

I am Yashwant Pratap Dhadave, holder of Credit Card No.5176351100088420.

I am allredy paid Rs. 5,805/- against Due Payment.

But same time I am Paid another payment Rs. 510/- vide Kotak Mahindra Bank Ltd Ch. No. 000004 that is also against Due Payment,
But your actul Due payment is Rs. 5805/- , So I am paid Rs. 510/- Excess payment, that I want to refund.

So please Refund Rs. 510/- and credit to my Bank of Baroda A/c No.04470100010464, Karve Road Branch, Pune.

Kindly Do the needful. and also Issue me NOC against Due Payment.

Regards,


Yashwant
9096889163

Dear Customer Care Executive,

I would like to bring to your notice that Rs. 100/- has been debited extra to my account due to late payment deposited by me in the Month of March 10.( Credit Card No: 4346781005454434 )

I would furhter like to bring to your kind notice that I have deposited payment of well in time on 28th March 2010 in your HDFC ATM Box. On enquirying from your customercare, they told me that this payment has been debited due to late payment deposited. Whereas we have put our cheque well in time in your ATM Box, if it has been cleared late at your end due to bank holidays, why should I bear this amount of penalty ?

This delay is from your end. I have record that till now, my all the payments has been made well in time.

Therefore, you are requested to please wave off this amount of Rs 100/- from my due amount of payment. Your early action in this regard will be highly appreciated.

Thanks & Regards,

Naresh K. Patti
726, Apricot,
Sahara Garden City,
N.I.T, Jamshedpur - 831 014
Mobile: 09304824755