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Harassment by HDFC bank after settlement

This is a discussion on Harassment by HDFC bank after settlement within the Credit Card forums, part of the Loan category; I am K C Dash, a credit card customer of the HDFC bank card no. 5176 3510 0329 5239. I ...

  1. #1
    Unregistered Guest

    Default Harassment by HDFC bank after settlement

    I am K C Dash, a credit card customer of the HDFC bank card no. 5176 3510 0329 5239. I have already settled the amount and paid the same as per the advice of the executive and letter.

    Before settlement I was told that I should pay an amount of Rs. 900/- after which my account could be settled and letter could be issued by the bank and I paid the same amount. The executive also told me that the amount of Rs 900/- would be deducted from the settled amount and the rest I was supposed to pay.

    I pay Rs 900/- on 21.5.2009 and the letter for settlement was generated on 29.05.2009 for Rs.2500/- and I was given the letter on 03.06.2009 and told to pay Rs1600/- and I paid the same amount on 3.6.2006 as full and final payment.

    The responsible persons who helped the amount settled are 1. Mr. Ravi of the HDFC bank, Naraina Branch ,New Delhi.(Phone-9015664927) and Mr. Vipin of the same branch ph. 9654499086 and the branch telephone no. is 43161511. settled letter no. is 0504122, amount paid receipt nos are 8615022(Rs.900/-) and 8907414(Rs 1600/-).

    Despite of the full and final payment made the bank has been sending bills to my residence and harassing me on phone. I have been getting calls from different branches and told that my letter stands canceled as I have paid in two installments. But I was told by the executive to do so and in no way it is my fault. I have been threatened by the call center employees that my case has been transferred to another branch and I have to pay again. They have been disturbing me for the last two months and sending bills home.

    Kindly help at the earliest possible.
    K C DASH, M-106, II-FLOOR, HARI NAGAR, NEW DELHI
    PH-9312180650, 25494899.

  2. #2
    Unregistered Guest

    Default Please help me - > from standard chartered credit card division harrasment

    Sir.

    Please help me in this regard . Today i got a call from Standard Chartered bank credit card dvision collection agents threatening to send muscle man to my home ,. I am 62 years old retired bank employee of SBH ..

    I Am also sending you the complete case details along with this email . Please do the needful

    Sir.

    I had a credit card No 5543-7480-8045-7325 and my dealings for last 25 years have been quite satisfactory. But after my retirement due to serious medical problems i could not repay my dues and i have been requesting for a one time full settlement . During the last month three people from the bank came to my house and harrassed me for 4 hours insisting for a payment not even allowing me to move . And on 21 july 09 , a person by name Mr Ashok ( 040-66388520) called me and used abusive language calling me a liar and humiliated me by saying " how i eat my food with bank dues " . I am a chronic diabetic and hyper tension patient with other health problems and i could not go for surgery for my sponylities due to medical health problems . I am quite humiliated by Mr Ashok and as a result of his harrassment my health deteriorated . I had to seek medical help on that day . I request you to look in the matter and advised your staff to be more humane and respectful to senior citizens like me who are already suffering from many life threatening diseases . I hope to receive a positive response from you ,

    Thank you
    CH.Venkateswara rao
    Hno 7-1-29//A/1/503 ,
    United annex apartments , ameerpet
    Hyderabad - 500016

    Ref: 23/07/09/045474/PAS/ESC
    Dear Mr. Rao,

    This is with reference to the email with regard to your card account.

    On date, the amount outstanding on your accounts as follows:

    Account ending no. Amount(Rs.)
    xxxx xxxx xxxx 3584 17940.50
    xxxx xxxx xxxx 7325 72046.30
    xxxx xxxx xxxx 2527 52970.02
    xxxx xxxx xxxx 7170 3527.51

    We note from your email that you wish to avail the settlement towards the aforesaid amount outstanding. We propose to settle your account for Rs.88200.00 to be payable in 3 equated monthly installments. In view of the same, we request you to contact Mr. Shaik Shawali at (040) – 6638 8601 directly.

    Please feel free to contact us at Head.Service@sc.com should you require any further assistance or clarification.

    Assuring you of our best services always,

    Yours sincerely,

    Surajit Laha
    Head, Customer Care

  3. #3
    Unregistered Guest

    Default HDFC credit card agents fooling customers

    i have got a call from hdfc cc collection agent sitting at wilson house, andheri east, her name was priya joshi, she said pay minimum due and cum for settlement at wilson house . after paying minimum due at my nearest branch..i tried to call her..she didnt reply....after some time somone answered my call saying she attempted suicide in the afternoon. .the mobile nos from which i got a call were as follows...

    9619436715
    9833267790
    9594874215

    i can prove this by showing sms sent by her ..

    when i visited wilson house , some guy called mishra said she is out office., and she will call me....

    i can uderstand hdfc team trying to fool customers.

    so guys dont trust this people, if you need to settle credit card account , visit court or wait for there legal notice or take communication in writing.

    jaswantvaghela@gmail.com

  4. #4
    vijaykumar.1950@yahoo.com Guest

    Post complan

    pls help me sir


    my employ cod (cv13464) vijay kumar vishwakarma sir reqest my full in final sattalment

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