I am K C Dash, a credit card customer of the HDFC bank card no. 5176 3510 0329 5239. I have already settled the amount and paid the same as per the advice of the executive and letter.
Before settlement I was told that I should pay an amount of Rs. 900/- after which my account could be settled and letter could be issued by the bank and I paid the same amount. The executive also told me that the amount of Rs 900/- would be deducted from the settled amount and the rest I was supposed to pay.
I pay Rs 900/- on 21.5.2009 and the letter for settlement was generated on 29.05.2009 for Rs.2500/- and I was given the letter on 03.06.2009 and told to pay Rs1600/- and I paid the same amount on 3.6.2006 as full and final payment.
The responsible persons who helped the amount settled are 1. Mr. Ravi of the HDFC bank, Naraina Branch ,New Delhi.(Phone-9015664927) and Mr. Vipin of the same branch ph. 9654499086 and the branch telephone no. is 43161511. settled letter no. is 0504122, amount paid receipt nos are 8615022(Rs.900/-) and 8907414(Rs 1600/-).
Despite of the full and final payment made the bank has been sending bills to my residence and harassing me on phone. I have been getting calls from different branches and told that my letter stands canceled as I have paid in two installments. But I was told by the executive to do so and in no way it is my fault. I have been threatened by the call center employees that my case has been transferred to another branch and I have to pay again. They have been disturbing me for the last two months and sending bills home.
Kindly help at the earliest possible.
K C DASH, M-106, II-FLOOR, HARI NAGAR, NEW DELHI
PH-9312180650, 25494899.


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