+ Submit Your Complaint
Results 1 to 2 of 2

complaint against Deutsche bank credit card

This is a discussion on complaint against Deutsche bank credit card within the Credit Card forums, part of the Loan category; Dear All I was holding a credit card of deutsche bank till March 2009. from Nov-Dec 2008 onwards they are ...

  1. #1
    vikas gupta is offline Junior Member
    Join Date
    Aug 2009
    Posts
    1

    Default complaint against Deutsche bank credit card

    Dear All

    I was holding a credit card of deutsche bank till March 2009. from Nov-Dec 2008 onwards they are unnecessary putting extra charges in form of interest charges and late payment charges on my card due to which i decided to surrender this card. In march 2009, i called executive of bank and gave the full amount of final settlement and even destroy my card in his presence, the same was intimated to bank through mail as well.

    But still bank is doing billing against my card.

    I have already informed them more then 5-7times through mail as well as phone but no progress occurs.

    kindly advise me what i will do now as by mistake i have lost the final settlement letter.

    An early reply in this regard is highly appreciated.

    Regards

    Vikas Gupta

  2. #2
    advocate's Avatar
    advocate is offline Moderator
    Join Date
    Jul 2009
    Posts
    1,568

    Default

    Dear Vikas,
    The settlement note from the Bank is supposed to be the most important document to prove, that you have made some payment to the bank for which the Bank was also agreed. Now as you have lost the settlement note which was given to you by the Bank you can only send a request letter to the nodal officer of the Bank or to the MD, at the address of their head office. In case of no help from them you can approach RBIs Banking Ombudsman Division for help. For that you have to send a complaint letter to the Ombudsman with copy of your correspondence with the Bank's head office. In the mean time also try to find the settlement note.

    Good Luck

+ Submit Your Complaint

Similar Threads

  1. HSBC Bank Complaint against credit card
    By Gabriel Chinnappan. in forum Credit Card
    Replies: 13
    Last Post: 12-08-2011, 12:04 AM
  2. Axis Bank Credit Card Complaint.
    By pkg123 in forum Banking
    Replies: 12
    Last Post: 11-28-2011, 05:13 PM
  3. HSBC bank credit card complaint
    By abhisheksharma20 in forum Credit Card
    Replies: 1
    Last Post: 08-24-2009, 01:13 PM
  4. Dispute with Deutsche bank credit card
    By Bibhuti Bhushan in forum Other Banking Services
    Replies: 0
    Last Post: 04-30-2009, 12:22 AM
  5. Deutsche Bank Credit card charged after closure
    By Unregistered in forum Other Banking Services
    Replies: 0
    Last Post: 03-30-2009, 01:54 PM

Tags for this Thread

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts
  •