Dear Vikas,
The settlement note from the Bank is supposed to be the most important document to prove, that you have made some payment to the bank for which the Bank was also agreed. Now as you have lost the settlement note which was given to you by the Bank you can only send a request letter to the nodal officer of the Bank or to the MD, at the address of their head office. In case of no help from them you can approach RBIs Banking Ombudsman Division for help. For that you have to send a complaint letter to the Ombudsman with copy of your correspondence with the Bank's head office. In the mean time also try to find the settlement note.
Good Luck


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