Originally Posted by samya1000@gmail.com

I am Rita Gupta , i have an account in boat club road branch, Pune,here one person Dinesh Sinnarkar(PBA) Id no.00924. has been abusing,harassing, torturing me last few months.When ever i go to branch he fights with me. I am tired with all this . because of him i stop dealing with bank, but i have few F.D's with this Branch. i am so hurt that i could not deal with him any more. So i am closing my account with HDFC bank.

Dear Ms Gupta,

Please accept our apologies for any distress caused by our branch representative. We would like to investigate your complaint further – request you to write to talktous@hdfcbank.com with your account number, contact details and the reference id TTU00108927092010. A member of our team will contact you as soon as we receive your mail. We also urge you to defer your decision to close the account while we investigate. We value your patronage and hope to resolve this matter quickly.

Regards, Customer Assistance, HDFC Bank

Originally Posted by samya1000@gmail.com

I am Rita Gupta , i have an account in boat club road branch, Pune,here one person Dinesh Sinnarkar(PBA) Id no.00924. has been abusing,harassing, torturing me last few months.When ever i go to branch he fights with me. I am tired with all this . because of him i stop dealing with bank, but i have few F.D's with this Branch. i am so hurt that i could not deal with him any more. So i am closing my account with HDFC bank.

Dear customer,

Just a reminder that we still haven't heard from you yet. We request you to write in to talktous@hdfcbank.com with the id TTU00108927092010, so we can help resolve your complaint at the earliest.

Regards, Customer Assistance, HDFC Bank

Sub:- Complaint against Mrs.Sandhya Singh w/o Sh. Anup Shekhar d/o Sh Radhay Shyam Singh employee of HDFC ,Sector-35 Branch, Chandigarh now transferred & working as Manager, HDFC Bank, Jaipur for committing forgery and cheating.
Sir,
It is submitted that I, BirInder Kaur w/o Sh. Jagjit Singh, am a Senior Citizen, aged 68 years, resident of House No. 1116, Sector-36 C, Chandigarh. That I am a very old customer of Bank of Punjab, which later merged with Centurion Bank & was known as Centurion Bank of Punjab . My account No. was 110701000126870. Now the said Bank has been taken over, by the HDFC Bank and my account is with the said HDFC Bank, S.C.O. No. 405-406, Sector- 35C, Branch Chandigarh. Ms. Sandhya Singh an employee of Centurion Bank of Punjab, now HDFC Bank Sector-35, came to stay in my house as my tenant in the month of October 2006. The intimation regarding Ms. Sandhya Singh staying as tenant with me was also given to the concerned Police Station, Sector-36 Chandigarh.
I treated Sandhya Singh like my granddaughter. As I stayed alone she was very close to me and I fully trusted her like my own child. She was fully aware of my Bank A/C's and my financial position and also my ignorance about banking. She used to handle all my Bank A/C's and my Post Office A/C's. As I had very little knowledge of banking, she used to help me in all banking transactions such as Fixed Deposits / withdrawls and deposits etc. Since I had full faith in her and treated her like my granddaughter, my Cheques Books used to be with her only.
Sandhya Singh used to get my signatures on the Cheques and used to fill more amount than the balance in my post office account, and used to get the same cancelled/bounced. This practice was being done by her repeatedly.Thereafter, she used to get as new cheque signed from me, keep it with herself, on the pretext that she will withdraw the amount from post office & deposit the same in my saving account, of HDFC Bank. On my asking about the same she used to tell me that she forgot how much amount was lying in my accounts and told me not to worry and used to get another cheque signed from me.
In January 2008 she started pursuing me for taking scheme of AVIVA. (Insurance Scheme). As 1 had dead faith on her, 1 gave her Rs.50, 000/- cash on 11.2.2008 for opening a new Aviva Scheme Account in my name. I opted for the scheme since I was having full faith in Sandhya Singh and never knew what she had in her mind or ever could think that all that she was doing was to cheat me, an old lady who is not very educated and who was totally dependent on her for all her Banking transactions, and had all faith in her, since she was in the same Bank, where I had an Account and moreso, was staying with me.
On 19.2.2008 I gave Sandhya Singh cash Rs.30,000/- for installment of Aviva Scheme of my granddaughter Kamaldeep Wadhwa's 3rd and final installment. On 5.7.2008 I gave Rs.5,000/- cash for opening Savings A/C of my granddaughter Kamaldeep Wadhwa
On 27.2.2009 I again visited the bank in a hurry and gave her Cash Rs.55,000/- , in total i.e Rs.50,000/- for my second Aviva installment and another sum of Rs.5,000/- for depositing in my granddaughter’s account Kamaldeep Wadhwa's Account. The reason of my rushing to the Bank was that I was informed by Sandhaya Singh that she was leaving Chandigarh since she had been transferred to Jaipur Branch and I wanted her (Sandhya Singh) to deposit the 2nd installment of my Aviva Scheme, as she had been handling all my transactions of the Bank’s and Post Office. She left for Jaipur the next day.
It is important to mention here that whenever I gave her Cash payment at the bank premises she never counted the money. She kept the money in her drawer of her table and assured me that she will do the needful. Since, I fully trusted her I never asked her for any receipt, and this fact is known to the other staff of the HDFC Bank, Sector - 35C, Chandigarh as well.
I did not check my accounts for the whole year. It was only at the end of February 2010 when I visited the HDFC Bank 35C Chd for depositing the 3rd installment of Aviva Scheme I was surprised to learn that Bank does not accept cash for Aviva installments and I was told that the agent will come and collect the payment from my residence. I was also shocked to know that Aviva payments are taken by cheque and not by cash.
After this I got suspicious and started looking at the bank statements with the help of my children. I was shocked to know that Cash payment of Rs. 50,000/- given to Sandhya Singh on 11.2.2008 for AVIVA Scheme was not deposited into my account, by her rather an amount of Rs.50,000/- was debited/withdrawn from my account through some voucher on 13/02/2008 . Even as per the entry in the passbook, no amount was deposited in my account on 11.2.2008 but an amount of Rs.50,000/- was withdrawn from my saving Bank Account and it was deposited with Aviva on 26/02/2008, which shows that the cash amount of Rs.50,000/- given to Sandhya was pocketed/kept by her and she did not deposit the same in the Bank. (Photocopy of the Passbook & the voucher dated 11/2/2008 are attached herewith).
On further inspection it transpired that the amount of Rs.30,000/- given to Sandhya Singh in cash being the 2nd Installment of my Grand Daughter, was also not deposited in the AVIVA scheme, rather an amount of Rs.30,000/- was debited to my account via Cheque No.518506, which was deposited for AVIVA installment. Moreover, an amount of Rs.5,000/- (Cash) given to Sandhya Singh on 5.7.2008 for opening an account of my Grand Daughter Kamaldeep Wadhwa was also not deposited in her account, and rather an amount of Rs.5000/- was debited from my account on 8.7.2008, meaning thereby that all the cash which was given to Sandhya Singh for depositing in the Bank Account/or AVIVA Scheme was being kept by her and she used to get the cheques signed from me on one pretext or the other and deposited the same in the Bank account or being the installment of AVIVA scheme, for which I had already paid her the amount in cash. This she did because she knew that I had full faith in her, and never questioned her, and treated her like my granddaughter and could never think of her cheating an old lady like me, who gave her all the love and care, which an old lady can give to her grandchildren.
On further enquiry I came to know that, on 27.2.2009, an amount of Rs. 15,000/- only was deposited in my account whereas I had given Sandhya Singh an amount of Rs. 55,000/- cash in total as the balance in my Account in HDFC Bank was less. On 27.2.2009 itself I gave her signed Cheque for the same amount i.e.Rs.50,000/- . Sandhya Singh had kept my Cheque with her of Post Office Account, dated 28.02.2009, whereby she had taken Cheque from me by deliberately getting earlier cheque cancelled. She presented the cheque & filed Rs.35,000/- with putting the date 28.2.2009 and deposited Rs.15,000/- out of Rs.55,000/- , which I had given to her and pocketed Rs.40,000/- , meaning thereby that she cheated me of an amount of Rs.40,000/- She cleverly transferred Rs.35,000/- from my Post Office A/C and cleared my installment of AVIVA . The same is established from the fact that I was present in the Bank on 27/02/2009 but she never got the other voucher signed from me on 27/.02/2009,when I was present at the Bank.
I, immediately rang her up on her Mobile Phone and told her that she had cheated me and she should come to Chandigarh and return my money. She was confused and tried to avoid me. Sandhya Singh even threatened me that if I (the undersigned) tried to file any complaint against her (Sandhya Singh), she will not leave me. I tried to call her up, to hear it once from her that she has not done the said act of cheating with me, or that she is sorry for doing the wrong thing, as I could not believe that Sandhya, whom I treated like my Granddaughter, could ever do such a thing with me .However, she again threatened me with dire consequences and put down the phone. After this she stopped answering my calls.
I visited the bank and met the Branch Manager Mr. Sameer and also Ms. Mamta and told them the entire thing. Mr. Sameer, Branch manager assured me that he will talk to Sandhya and solve the matter. I also gave a letter dated 27.3.2010 asking for a copy of vouchers/cheques debited to my account. (Copy Enclosed) I regret to say that the Bank officials took their own sweet time to supply me the required documents. Till date even few vouchers have not been supplied to me for the reasons best known to them
It is important to inform that the signatures on the vouchers dated 11.2.2008 of the amount Rs.50,000/- are not mine. They are forged and attested by Sandhya Singh herself. Also instead of 11.2.2008 an amount of Rs. 50,000/- has been debited from my account on 13.2.2008, which is contradictory.
On further revelation it transpired that on voucher dated 5.7.2008 of amount Rs.5,000 /- it is clearly mentioned “cash deposit by Sandhya herself”, but no cash entry is credited to my account on 5.7.2008, rather on 8.7.2008 an amount of Rs.5,000/- has been debited from my account.

Thereafter, on receiving the said voucher from the Bank dated 11.2008 amounting Rs.50,000/- received from the HDFC Bank Sector-35C Chandigarh, showing my signatures, alongwith the signatures of Sandhya, I got the said voucher dated 11.2.2008 examined from Dr. VikramRaj Singh Chauhan, Handwriting & Fingerprints Expert, who on critically and exhaustively examining the same has given a report dated 29.12.2010, that the signatures on the Voucher (Q 1) dated 11.2.2008 amounting to Rs.50,000/- are not mine, meaning thereby that signatures on the said voucher have been forged by Sandhya . (The copy of the report of the Handwriting Expert is attached herewith).

I was really shocked and surprised to learn that Sandhya Singh, whom I treated as my granddaughter, could cheat on me. It is not only the above said voucher, wherein she has forged my signatures and cheated me, but there are about three transactions whereby she has cheated upon me and I have accrued a loss amounting to Rs.1, 25,000/- (Rupees One Lac Thirty Five Thousand), which has come to my knowledge. There is every likelihood that some more cheating/fraud might have been committed by her. Not only that Sandhya Singh attested the forged signatures herself, which proves her intention

It is quite unfortunate that in the days of today when elderly people like me are staying at home alone tend to believe and give love to the persons staying with them as tenants and that is what I did, blindly believed in whatever she said & did and could never think of getting cheated by Sandhya who stayed with me for three years, and whom I treated as my granddaughter.


Mrs.Sandhya Singh an employee of HDFC Bank, S.C.O.No. 405-406, Sector-35C, Chandigarh, now posted at HDFC, Jaipur Branch, Jaipur has cheated me for Rs. 1,25000/- You are, therefore, requested to take legal action against Sandhya Singh as warranted by law & facts.





Yours Sincerely,


(BIRINDER KAUR)
W/o S. JAGJIT SINGH
H.No.1116, SECTOR-36 C,
CHANDIGARH – 160036

Dear Sir/Madam

Sub: complaint about harassment from bank of HDFC bank. About abusive language with the customer

I am Raj sekhar I have a personal loan from HDFC bank (loan ac no.LOMP20020000522559 ,New Loan ac no-91632518 of amt.1,15,000 rs), it was approved loan from centurion bank of Punjab , I was paying it regularly, later unfortunately I had to face some financial problems as well I lost the job. So I couldn’t able to pay the EMI of my personal loan.
Meanwhile I started receiving abusive calls from recovery agents of HDFC bank, I told them I will pay the remaining EMI when I will be in a position to pay. His name he said is “Kishor", (mob no.9272204277, 02266864903, 7738034081, 9272204280) he was constantly using foul language, " he abused my father & mother, I have recorded some conversation in my mobile, but he was aware of all these things, he told me,"u cant do anything to me, He told me to come in the branch I will show you" but i refused to do so. He doesn’t afraid to anything and shameless about his ill behavior and abusive language. On the top of that he is making calls to my office and started harassing my colleges with same foul language.
It was a painful experience of my life as these people spoiled my name in my office; also it was painful experience for my family. I want strict action to be taken against these people or else I will go legal against HDFC BANK, no bank has right to harass customer.
If i am not getting any response from you i will knock the door of consumer court,
But that is very sure i will not stop with just writing a mail /letter to you.

Please take some positive action as I have the proof of his abuse and ill behavior.
I expect that you will respond to my letter positively.
Number he has called from:
Mob No. - 9272204277
02266864903, 7738034081, 9272204280

My contact num: 9594707061
Yours
Raj Sekhar

Dear Team

I had been working with HDFC Bank, Hoshiarpur(Branch Code:1362) since 20 Nov 2009, But because of bad behavior of CSM Nishant Rastogi and Branch Head Vinod Sharma, I gave resignation on 24th Jan 2011, but till date i have not received my relieving & experience letter. I have marked any mails to HR Department and Nodal Department but till date I have not received any sufficient ans as they are always giving new email to mark a complaint again and again. Also i had joined HDFC Bank on 20/11/2009 but in my joining letter, my joining date is 18/01/2011 and they don't pay me my 2 month salary.Also i want toi inform you that When i gave resign on 24/01/2011 then BM Called me and asked me to visit in Branch and when i visited then he and Nishant rastogi both asked me to gave them 20000-30000rs, if i want my experience letter. Now Kindly suggest me how can i get my relieving letter as i am facing many problems in getting new job.

Hi

I had a credit card with HDFC bank and due to unavoidable crisis i faultered on my payments. A few months back i received a call from a man named Vikram Rana demanding me to pay the amount, i did have a word with him regarding payments, i told him that i would pay it on a given date on settlement, he would not listen, kept on arguing, he also called someone i knew about the same. He called almost about 20 times everyday unless i told that if this keeps on going on i would have to file a police complaint. He stopped calling.

Now for the last 4-5 days i m receiving calls from a lady named Komal Sharma, abusing, swearing on me, she also called one of my friend who works with me asking him for the money, she told him that i have given his name as a garunter, so he has to pay it off. She also called on his landline no. swearing on his mom, she told her that he has lended Rs 2 lakhs from me and he has to pay it, later she tells his mom that there is somthing going between us and i got aborted for him.

Then someone else named Puneet called, i spoke to him again regarding settlement i told him that im been abused by one of his collegue but he refuse to idenify the no. he gave me an offer to pay Rs 40000 settlement in two months else Rs 72.000 in six months. I opted for for the second option because for the 1st one he asked me to pay the 1st installment this month itself which i couldnt, he somehow wanted me to pay it this month probably for his incentives, in the meanwhils that lady did not call. When i told puneet that i will pay from the 1st of nov onwards. This lady again started calling and abusing since yesterday.

What do i do..????

dear sir,
we have a car loan with your bank on monthly installments due to some circumstances we were unable to pay the installment. on 27th nov,2011 Mr. amol desai from lower parel branch called us and asked us to pay the installment as we tried to explain him our unability to do so he started using slang language. when asked for some time he refused and started being abusive and threatning us that as we are not able to pay the amount we have shouldnt have taken the loan and should pay the amount till 30th of this month. he was harresing and threatning my mother with a very abusive language. when i had a conversation with him and asked him if he was allowed to us such a language he told me that he is a supervisor and no one can ask him what he can do and what not. here are his few words which were quite hurting and rude. "agar aukat nai hai to loan lena hi nai chayiye, bank kya customers se hi nai chalti , bank loan khairat mein nai bati jo muh uthakar koi bhi lene aye....." I request you to look into the matter as soon as possible
on asking him his no he firstly refused but later gave a no. (43152302/03 ) and told that he was the supervisor with lower parel branch and we cannot do anything to him.
I request you to do something on the following matter. waiting for your humble response.

Originally Posted by Unregistered

dear sir,
we have a car loan with your bank on monthly installments due to some circumstances we were unable to pay the installment. on 27th nov,2011 Mr. amol desai from lower parel branch called us and asked us to pay the installment as we tried to explain him our unability to do so he started using slang language. when asked for some time he refused and started being abusive and threatning us that as we are not able to pay the amount we have shouldnt have taken the loan and should pay the amount till 30th of this month. he was harresing and threatning my mother with a very abusive language. when i had a conversation with him and asked him if he was allowed to us such a language he told me that he is a supervisor and no one can ask him what he can do and what not. here are his few words which were quite hurting and rude. "agar aukat nai hai to loan lena hi nai chayiye, bank kya customers se hi nai chalti , bank loan khairat mein nai bati jo muh uthakar koi bhi lene aye....." I request you to look into the matter as soon as possible
on asking him his no he firstly refused but later gave a no. (43152302/03 ) and told that he was the supervisor with lower parel branch and we cannot do anything to him.
I request you to do something on the following matter. waiting for your humble response.

Dear Sir/Madam,

We are sorry for the behavior of our bank executives and regret the inconvenience caused. We will look into this from our end and take it up with the concerned teams. We request you to please write to talktous@hdfcbank.com with your loan account and contact details and the reference ID TTU000396105122011.

Regards, Customer Assistance, HDFC Bank

Dear Sir,

HDFC BANK for katni Branch (M.P) for sales Exeucative for they are not helping me. my fathers account is all redy open.

Please immgetaly take nessary action.