Dear Sir I was using the credit card of abn ambro bank . my credit card number was 5239504002930199. I was using this card from last one and half year. payment was good but from december 2008 i was not receiving my statemt at my home address therefor i was not able to make the payment of december month on time. till feburary i didnt received my statement. so till that time i havent make the payment. after requesting the custmer care many time i reciev the statemtn in march with late chares of 3 months.now bank is forcing me to make payment with late fee. i am getting harashed with them so please solve my problem as i m not able to do payment as it was not my fault .your coordination will be highly appreciable for me.

want to make actual payment without late fees

Recently I received call about one offer from ABN amro as I am holding it's credit card since long & using regularly also. As per records, I am paying each month bill in full amount.

The offer was about some gift vouchers for holiday packages thru Makmytrip.

The details were mentioned about this during initial information. Also I have requested that time itself that I am not interested, still I confirmed with them at last that I may use this within 7 months else, it will get cancelled automatically & will not be charged for this. If I avail this offer i.e.use this vouchers in this period I have to pay the offer amount.

Still immediately the offer amount Rs.4999/- appeared in my billing statement alongwith service tax of Rs.514/-. I contaced to ABN amro phone banking for this to complain. I came to know that the offer kit is purchased for me & I must pay the amount & can utilise the vouchers within 7 months. The offered me the cancellation refund of only 25% against my request of 100%.

I am fed up with ABN amro offers which always has a hidden cost & I have decided to cancel the ABN AMRO credit card immediately & have also decided to convey this fact to all my colleagues. This is a cheating to customers.

I will not think about ABN AMRO for any dealings in FUTURE.

I need full amount charged against this offer to be cancelled.

I took this program from bank & it was a nice experience. I really enjoyed the ime wich i spent at the vacation in Goa. The property was exotic & all facilities were provided there. I thank bank for providing me such a wonderful trip.

Regards,

Pooja Mittal