Originally Posted by Unregistered

My name is Rishikesh Darwade and my HDFC Credit Card number was 4346 7810 0755 7812 and this is a complain regarding NOC.

On 19/02/2011 Bank has debited my account unauthorizely for an amount of RS 24,585.21 and not sending the NOC at my new communication address.

First they said they will not send the NOC to the new address if I place the request on phone.

I dropped a written letter requesting NOC and mentioned my new address on 24/02/2011 which they received on 09/03/2011 as per their records (in the same city)

On 17/03/2011 I called up the helpline to get the status. The customer service executive do not have any information of when they will send me the letter.

There is no one in the Bank to assist me, they ask me to call the helpline.

I am very much angry on the kind of service I see from HDFC Bank Credit Card dept. and want some strict action to be taken.

Regards,
Rishikesh Darwade
e-mail: rishikesh.darwade@gmail.com

Dear Mr Darwade,

At the outset, we would like to caution you against posting sensitive information such as your credit card number on a public forum, as this information is liable to be misused. We are looking into the matter and we have responded to your registered email id on March 21, 2011 with reference id TTU00288021032011.

Regards, Customer Assistance, HDFC Bank