Hi,


My name is somnath dey.i am a resident of vikaspuri new delhi.
Ph no. 9911582026,9999725694

In the month of august 2008 there was a fraud transaction happened on my card. some
one else had issued a demand draft of RS 74000 on my name on my citibank credt card
and i did not have any information about that.when i got my statement then i came to
know about this.i called up the customer care and registerd a complain about
this.the agent told me that we will do the investigation and will give a call.but i
havent got any proper solution.manier times i had called up customer care about this
and also i had send may e-mail but no satisfactory solution has been provided to
me.every time they that its your liability and you have pay the money.one day i got
a call from hitesh(an official of citibank) in april about this issue and i was told
to lodge an FIR and give the copy of the FIR to them and then they will investigate
further and will get back to me in few days.but till now i havent recieved any call
from them and when i call them they do
not pick up the phone,recovery agents also call me to pay the money and even they
come to my home.now they have send me a legal notice also.


The demand draft was delivered to below mentioned address.i never been to this palce
and the draft was encashed in central bank pitampura.i never opened any account in
central bank pitampura.

DBS Cholamandalam,
A-234, 1st Floor
HB Twin Towers,
Netaji Subhash Place,
Pitam Pura, near Max Hospital
Delhi 110034