Deptt. of CONSUMER COURT



Dear Sir,



Request for plz go thru my case with ABN AMRO Bank as shown with below trailing
mail, what I had already raised a query with ABN AMRO Bank for error rectification
but they are not take that case for resolve & demanding fake charges on me against
my credit card.



Finally I prepare to move to resolve that case under your lordship, plz help me on
this regd ASAP.



Note : Credit card detail calculation & CC bank statement attached for your kind attn.





Best Regards,



Sanjay Barick

Mob: + 91 9971005866




From: HeadCardServices@in.abnamro.com
To: sanjay_barick@hotmail.com
Subject: Re: FW: Request for fake entry rectification (SANJAY BARICK)
Date: Sat, 25 Apr 2009 12:44:13 +0530


Dear Mr. Barick,

We refer to your email dated April 22 , 2009.

Please note that the finance charges are levied due to non payment of total
outstanding within payment due date.

We regret that we will not be able to reverse the charges levied on your card account.

We request you to make the payment as per the statements to avoid further accrual of
charges on your card.

You may also quote the reference number 00190511604 , in case you need any
further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard
or call our 24-hour Bank by Phone service in your city and our executive will be
glad to assist you.

Assuring you of our best services.

Yours sincerely,

Meenakshi Rawat


sanjay barick <sanjay_barick@hotmail.com>
04/22/2009 05:39 PM


To: ABN CC Head ABN AMRO BANK <headcardservices@in.abnamro.com>
cc: ABN Credit Card ABN AMRO BANK <cardservices@in.abnamro.com>
Subject: FW: Request for fake entry rectification (SANJAY BARICK)



Manager, Client Response Unit
ABN AMRO Credit Card



Dear Manager,



You mean to say without any reason/transaction if your bank has charged any thing
excess & over to customer, that has to be bear by them. I think its very nonsense
feed back from you. First of all why you peoples are demanding fake charges from
customer, if that not cleared from them side then you added one finance charge extra
+ TAX, it’s not logical way to ask for outstanding payments from customer. I think
you had not understood my previous request or you don’t try to listening customer
grievances/request…& you just try to proofing yourself smart banker with claiming
fraud charges on innocent customers. Please stop this type of nonsense & make
yourself as a good banker.



Again it’s my second request to rectify all the things as a good banker or otherwise
I would bring it in public & consumer court if require. You can get it as request or
warning as you think better.



Thanks,

Sanjay Barick










From: HeadCardServices@in.abnamro.com
To: sanjay_barick@hotmail.com
Subject: Re: Request for fake entry rectification (SANJAY BARICK)
Date: Mon, 13 Apr 2009 12:47:23 +0530


Dear Mr. Barick,

We refer to your email dated April 11 , 2009.

We wish to inform you that we have reviewed your case and have observed that
although you have been making the payments for the transactions incurred by you, the
payments on the account have not been satisfying the outstanding balance on your
credit card and hence there is an accrual of finance charges.

We regret that we will not be able to reverse the charges levied on your account.

We request you to make the payment as per the statement to avoid further accrual of
charges on your card.

We request you to write back to us in case you are referring to any other charges
levied on your card account.

You may also quote the reference number 00188586367 , in case you need any
further clarification on the above resolution.

Please feel free to write back to us for any further clarifications in this regard
or call our 24-hour Bank by Phone service in your city and our executive will be
glad to assist you.

Assuring you of our best services.

Yours sincerely,

Manager,Client Response Unit


sanjay barick <sanjay_barick@hotmail.com> 04/11/2009 04:50 PM



To: ABN Credit Card ABN AMRO BANK <cardservices@in.abnamro.com>
cc: ABN CC Head ABN AMRO BANK <headcardservices@in.abnamro.com>
Subject: Request for fake entry rectification (SANJAY BARICK)






Manager Credit Card Division

ABN AMRO Bank



Dear Sir,



In my CC account statement some of non-understood charges were added on with some
couple of months back, in this regard so many times I have highlighted to your bank
thru customer care for that said excess charges, they guys had taken a complaint &
feedback me to rectify that charges as reversal entry with my next statement
positively but in next statement without any rectification some additional charges
were added on with my account statement as extra.



For your kind notice my Credit Card details & CC statement provided by bank attached
for your next proceed. (Credit Card account detail – Mr. SANJAY BARICK , AAB card
no. 5415 3824 0338 3169)



So my kind requests pls. go thru the above cited matter & take necessary attempt
towards rectification and reversal of excess charged amount of Rs.2, 308.65 with
immediate effect. After a long relation with ABN AMRO it’s not a proper way to claim
fake charges indirectly to customer on regular basis.



Pls. resolve the above case under your control & get back me rectification
conformation ASAP.





Thanks,



SANJAY BARICK

AAB card no. 5415 3824 0338 3169



Mob: 9971005866

i wan to clos my abov cc aftr revrsl of chgs. I have givn letr but no response recd. i m very much distrbd by telecalr for paying amt. I want to repay entir amt at one strok aftr revsl of chgs. Pl cal 9819253147

To whomsover it may concern,

I, Asish Samanta was a credit card holder (card number 0005415382305554727) till five years ago.

I got a call from the collections executive two years ago who said that to settle my dues my final payment will be of 24913.27. I was advised to drop a cheque at an ABN collections drop box, and I made the final payment On 19th August 2004, by issuing a cheque (cheque number 967599 - Citibank). I also called up the call center and asked for my card to be cancelled, which I was assured would be done.

I wasnt sent a single document or statement thereafter and neither did I receive any calls from the bank thereafter, until 2006. I was told I have around Rs.12000 overdue.

I have since been following up with the bank on emails and letters asking them to clarify the matter and send me proper documents reflecting where this amount was overdue.

The collections department has been continuously harassing me with demands to pay up while clearly refusing to provide any records or statements proving that any amount is overdue.

their argument is that because it is an old case they do not have the exact records. the only information they have is that 12,000 is overdue, in their records and that's why i have to pay up.


I fail to understand that --

1. Why was I given an incomplete amount when i was settling dues and cancelling my card
2. Why was no statement sent or calls made to my residence, till after 2 years after the interest and charges had accumulated?
3. Why do you mention in your correspondence that the cheques should be dropped in the drop boxes?
4. Why arent settlement of dues followed up immediately and acknowledgement of the same handed over immediately?

recently I received a legal notice from ABN Amro legal representative Jitendra Malviya (mobile - 9769377715) that I am supposed to pay a sum of Rs. 12151.97 along with interest @ 3.5 per cent per month from 12 june '05.


Would appreciate tyour legal expertise in throwing some light on this case

Sincerely

Times of India

Dear Mr. Samanta,

To sort out such kind of Banking complaints, you will have to send a written complaint to the Head Office of the concerned Bank and wait for the response for near 15 to 20 days. If the Bank fails to provide you any help in that time frame then you can send your written complaint to the RBIs Banking Ombudsman division. The Bank's Head Office address is:
C/O Chairman & Managing Director, ABN-Amro Bank NV,
31,32, Sakhar Bhavan,Opp to Oberoi Shopping Centre,
3rd Floor,Nariman Point, Mumbai,
MAHARASHTRA – 400021.

I, Jagadish Aiholli was a credit card holder (card number 5239504320197018) till two years ago.

I got a call from the collections executive two months ago who said that to settle my dues my final payment will be of 832/-. I was advised to drop a cheque at an ABN collections drop box, and I made the final payment in August 2009, by issuing a cheque I also called up the call center and asked for my card to be cancelled, which I was assured would be done.

I have since been following up with the bank on emails and letters asking them to clarify the matter and send me proper documents reflecting where this amount was overdue.


I fail to understand that --

1. Why was I given an incomplete amount when i was settling dues and cancelling my card
2. Why was no statement sent or calls made to my residence, till after 4 months after the interest and charges had accumulated?
3. Why do you mention in your correspondence that the cheques should be dropped in the drop boxes?

Would appreciate tyour legal expertise in throwing some light on this case

Sincerely
Jagadish Aiholli

pls do something abut my credit card debit amount

Hi, I have been writing in regarding the removal of my post (in the 'Contact Us' section) as the issue has been sorted out. I still haven't received a reply , neither has the post been removed. There is no option available to me on the page to remove the post. Also my post i readily available on google search, when my name is typed in. I wasn't made aware that this would be an open forum. Kindly arrange for the said post (ABN Amro, September 2009) to be removed ASAP.
Regards,
Asish