Dear All
As per your below mail I hope 3 working days are over. Please let me know the status
Awaiting your reply
Thanks & Regards
Mukesh
+91-9819238856
From: Customer Services
Sent: Tuesday, April 28, 2009 3:45 PM
To: Mukesh
Subject: RE:'AXISIBRM=002-462-338' reversal of late payment and interets charges.(cs
112)
Dear Mr. Gohel,
This is with reference to your e-mail dated April 27, 2009 to
customer.services@axisbank.com regarding request for settlement for credit card
outstanding.
We regret for the inconvenience cause in this regard.
We wish to inform you that, we taken your request for settlement for credit card
outstanding and it is under process.
We request you to kindly allow us 03 working days to confirm the status of request.
You will receive call shortly.
We like to inform you thet, you can also visit RAC Mumbai,1st floor,Janmbhoomi
Bhavan,Janmabhoomi Marg,Fort, Mumbai-400001for settlement for credit card
outstanding. .
For any further clarification, do write to us or call on our 24-Hour Customer
Services help line (022-25261201/18604258888 (BSNL or MT
landlines), we will be glad to assist you.
Regards
Customer Service Desk
AXIS Bank - Credit Card Cente
CS 112
-----Original Message-----
From: Mukesh (mg_in@hotmail.com)
Date: Monday, April 27, 2009 08:14 PM
To: Customer Services (customer.services@axisbank.com)
Cc: manoj@grahakraja.org (manoj@grahakraja.org); admin@consumercourt.in
(admin@consumercourt.in)
Subject: Re: RE: reversal of late payment and interets charges.(cs 112)
Dear
The same mail you have sent me on 4th April stating that it will take 07
working days to solve this problem but till 24th April (approx 12 working days
passed) you people have not taken any single step to reply. Even in between
this days I had called Mr. VInay sawant to discuss the issue but he has flatly
denied to discuss anything and told me that he is out of office and will call
me back but no call back has received, and now again on my reminder, you sent
me the same mail stating more 7 working days.
NOW I am feeling you are trying to give me unnecessary tension by sending me
again again same mail which make me feel very low and pressure on my head. I
think now If you don't settle this issue in your stated 07 working day I must
take some serious step against you people because this is very ridiculous as
you people are asking me to pay for your mistake.
Awaiting you reply
Thanks & Regards
Mukesh
+91-9819238856
From: Customer Services
Sent: Saturday, April 25, 2009 7:15 PM
To: Mukesh
Subject: RE:'AXISIBRM=002-462-338' reversal of late payment and interets
charges.(cs 112)
Dear Mr. Gohel,
This is with reference to your e-mail dated April 24, 2009 to
customer.services@axisbank.com request for settlement for credit card
outstanding.
We regret for the inconvenience cause in this regard.
We wish to inform you that, we taken your request for settlement for credit
card outstanding and it is under process.
We request you to kindly allow us 07 working days to confirm the status of
request.
You will receive call shortly .
Further ,we request you to kindly contact Mr. VINAY SAWANT on his mobile
number 09820164387 to assist you further.
For any further clarification, do write to us or call on our 24-Hour Customer
Services help line (022-25261201/18604258888 (BSNL or MT
landlines), we will be glad to assist you.
Regards
Customer Service Desk
AXIS Bank - Credit Card Cente
CS 112
-----Original Message-----
From: Mukesh (mg_in@hotmail.com)
Date: Friday, April 24, 2009 08:26 PM
To: Customer Services (customer.services@axisbank.com)
Cc: manoj@grahakraja.org (manoj@grahakraja.org)
Subject: Re: RE: reversal of late payment and interets charges.(cs 112)
Dear
This is a reminder to your below mail I think 07 workings days are
over. Still not received any reply from you
Awaiting your reply
Thanks & Regards
Mukesh
+91-9819238856
From: Customer Services
Sent: Saturday, April 04, 2009 10:45 AM
To: Mukesh
Subject: RE:'AXISIBRM=002-462-338' reversal of late payment and interets
charges.(cs 112)
Dear Mr. Gohel,
This is with reference to your email dated April 2, 2009 to
customer.services@axisbank.com regarding request for settlement for
credit card outstanding.
We regret for the inconvenience cause in this regard.
We wish to inform you that, we taken your request for settlement for
credit card outstanding.
We request you to kindly allow us 07 working days to confirm the status
of request.
You will receive call shortly .
Further ,we request you to kindly contact Mr. VINAY SAWANT on his
mobile number 09820164387 to assist you further.
We are sorry to inform you that, your Axis Bank credit card has been
permanently blocked (deactivated).
For any further clarification, do write to us or call on our 24-Hour
Customer Services help line (022-25261201/18604258888 (BSNL or MT
landlines), we will be glad to assist you.
Regards
Customer Service Desk
AXIS Bank - Credit Card Cente
CS 112
-----Original Message-----
From: Mukesh (mg_in@hotmail.com)
Date: Thursday, April 02, 2009 10:19 AM
To: customer.services@axisbank.com (customer.services@axisbank.com)
Cc: manoj@grahakraja.org (manoj@grahakraja.org)
Subject: Fw: RE: reversal of late payment and interets charges.(cs 112)
REMINDER 2
REMINDER 2
Dear All
This is a reminder for a feedback for your below mail dated 18th
March
Awaiting your Feedback
Thanks & Regards
Mukesh
+91-9819238856
From: Mukesh
Sent: Tuesday, March 31, 2009 5:38 PM
To: customer.services@axisbank.com
Cc: manoj@grahakraja.org
Subject: Fw: RE:'AXISIBRM=002-462-338' reversal of late payment
and interets charges.(cs 112)
Dear All
I hope as per your below mail 3 working days are over or not
please confirm and reply
Awaiting your reply
Thanks & Regards
Mukesh
+91-9819238856
From: Customer Services
Sent: Wednesday, March 18, 2009 1:18 PM
To: Mukesh
Subject: RE:'AXISIBRM=002-462-338' reversal of late payment and
interets charges.(cs 112)
Dear Mr. Gohel,
This is with reference to your e-mail dated March 14, 2009 to
customer.services@axisbank.com regarding settlement for credit
card outstanding.
We apologize for the delay in responding to your query.
We need to inform you that, we are looking into the matter for
settlement for credit card outstanding.
We request you to kindly allow us 03 working days to confirm the
status of request.
Your co-operation in the interim is highly appreciated.
We are sorry to inform you that, your Axis Bank credit card has
been permanently blocked (deactivated).
We regret for the inconvenience cause in this regard.
For any further clarification, do write to us or call on our
24-HourCustomer Services help line (022-25261201/18604258888 (BSNL
or MTNL landlines), we will be glad to assist you.
Regards
Customer Service Desk
AXIS Bank - Credit Card Center
CS 112
-----Original Message-----
From: Mukesh (mg_in@hotmail.com)
Date: Saturday, March 14, 2009 07:47 PM
To: Customer Services (customer.services@axisbank.com)
Cc: manoj@grahakraja.org (manoj@grahakraja.org)
Subject: Re: reversal of late payment and interets charges.
Hi
As you can go thru my email I had clearly mentioned in my
mail that because of your drop box problems the payment has
been not reached to you on time. I had never delayed the
payment so that the reason I had dropped three different
cheques three times after that I myself had called you
people to collect the cheque if at all I don't want to pay
you have not paid that payment also. Looking the at scenario
you people are punishing me for your mistakes. I here by
request you to settle the account and clear the charges
Thanks & Regards
Mukesh
+91-9819238856
From: Customer Services
Sent: Saturday, March 14, 2009 7:22 PM
To: mg_in@hotmail.com
Subject: 'AXISIBRM=002-462-338' reversal of late payment and
interets charges.
Dear Mr. Gohel,
We need to inform you that, applicable financial charges
were levied in your Credit card account, as we have not
received payments for purchase amount from you before the
due date mentioned in the monthly Credit card statement.
We regret our inability to reverse the applicable financial
charges levied in your Credit card account.
For any further clarification, do write to us or call on our
24-Hour Customer Services help line
(022-25261201/18604258888 (BSNL or MTNL land lines), we will
be glad to assist you.
Regards
Customer Service Desk
AXIS Bank - Credit Card Center
CS 112


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