Dear Mr Khan,
We apologize for the inconvenience you have encountered and would like to look into the matter further. However, we would need a few more details from you to do so. We request you to write to talktous@hdfcbank.com with your credit card number and your contact details along with the reference ID TTU00263531012011. A bank representative will investigate the issue and get in touch with you shortly after we receive this information.
Regards, Customer Assistance, HDFC Bank


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