Originally Posted by brian nathaniel soans

Date: 27th January 2011

From:
DR.B.N.Soans
Official Manatde Holder: Dijendra Singh,
Bangalore

To:
AGM-AMR -Credit
HDFC Bank Ltd,
Chennai


Ref: Credit card matters of Vinod Kumar
HDFC BANK- CREDIT CARD :4050 2820 0161 3202

Sir,

This letter is with referance to the arbitratory resolution requiste
put forth.

Please note there has been immense harrassment by one Mr.Saravanan
Contact no: 93808 64168
0446645850
along with his accomplices are intruding .involving in criminal tresspass,
creating undue and illegal harrasment to my client Mr.Vinod and his old
aprents at Chennai in the name of recovery.
Instead of addressing and coming to an amicable resolution with regards to the
case , these Recovery agents are buy harrassing the consumer in the matter.

It may be clearly noted that Mr.Vinod Kumar has given an official letter of mandate to
Dr.B.N.Soans to adjudicate the case with regards to banking laws and the finance vigilance.

As I, Dr.B.N.Soans is incharge and whole and sole in arbitratory proceeding of the matter
it is requested that HDFC note and deal the matter with me directly.
In view of this you are requested to produce your statements and classifications
authenticating the transactions of Mr.Vinod Kumar to me in the next 3 working days.
Failing which the case will be considered Ex-parte.
In banking there are ways and mode of conduct to follow recovery and not to confuse the client. The recovery agents
are here just bothered of their commission and not dedication fo work.
Therefore as I conclude please note to come forth for an arbitratory resolution-settlement instead of involving the bank staff
in hoolaganism.

An early - appropriate reply is awaited.

Yours Faithfully,
DR.B.N.Soans

Official Mandate HOLDER : Vinod Kumar

Dear Mr Soans/Kumar,

We apologize for the inconvenience caused and would like to investigate the matter further. We request you to write to talktous@hdfcbank.com with your credit card number, your contact details along with the reference ID TTU00262828012011. A bank representative will look into the matter and get in touch with you shortly after we receive this information.

Regards, Customer Assistance, HDFC Bank