Originally Posted by brian nathaniel soans

Date: 27th January 2011

From:
DR.B.N.Soans
Official Manatde Holder: Dijendra Singh,
Bangalore

To:
Mr. Bharat Antony
HDFC Bank Ltd,
Bangalore


Ref: Credit card matters of Dijendra Singh


Sir,

This letter is with referance to the arbitratory resolution requiste
put forth by us.

PLease note there has been immense harrassment by one Mr.Abduk Saleem
along with his accomplices are intruding ino he proceedings and creating undue
and illegal harrasment to my clientMr.Dijendra Singh in the name of recovery.
Also instead of addressing and coming to an amicable resolution with regards to the
case , these Recovery agents are further creating confusion in the matter.

It may be clearly noted that Dijendra Singh has given an official leter of mandate for us
to adjudicate the case with regards to banking laws and the finance vigilance.
It is henceforth clearly undertstood that any statement givenor undrtaken by force
Dijendra Singh with regards to his registered case is null and void.
As I, Dr.B.N.Soans is incharge and whole and sole in arbitratory proceeding of the matter
it is requested that you note and deal the matter with me directly.Also in the last 2 days
calls have been registered on my mobile asking to arbitarte from HDFC corporate office.
In view of this you are requested to produce your statements and classifications
authenticating the transactions of Dijender Singh to me in the next 3 working days.
Failing which the case will be considered Ex-parte.

However if Dijendra Singh would like to himself withdraw from the case and would like to
utilise his mindset in resolving the matter with HDFC he is entitled to do so witha written statement'
addressing withdrawal of Letter of Mandate in writing in 2 working days. This option here is mentioned
as Abdul Saleem and his acccopmplices have created atriangle of sorts , leaving the client in a confused
state of affairs.
Thus even if Dijender Singh settles the above issue acordingly in a confused state of mind , the settlement arrived
upon will be deemed null and void and further claimant ofn HDFC Bank and its staffs like Abdul Saleem shall follow
suit. Thus please note this is not ajoke to create such dubious arguments and harrassment for my client Dijendra Singh
who here is noted and stated under medical terms not in proper frame of mind.
Thus an arbitration is called for so that the client is counselled and the matter resolved amicably.
In banking there are ways and mode of conduct to follow recovery and not to confuse the client. The recovery agents
are here just bothered of their commission and not dedication fo work.
Therefore as I conclude please note to come forth for an arbitratory resolution-settlement instead of involving the bank staff
in hoolaganism.

An early - appropriate reply is awaited.

Yours Faithfully,
DR.B.N.Soans

Official Mandate HOLDER : Dijendra Singh

Call for correspondance: 09245201687

Dear Mr Soans/Singh,

We apologize for the inconvenience caused and would like to investigate the matter further. We request you to write to talktous@hdfcbank.com with your credit card number, your contact details along with the reference ID TTU00262728012011. A bank representative will look into the matter and get in touch with you shortly after we receive this information.

Regards, Customer Assistance, HDFC Bank