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Wrong questions from HDFC for Credit Card enquiry

This is a discussion on Wrong questions from HDFC for Credit Card enquiry within the Credit Card forums, part of the Loan category; Today I got call from HDFC credit card department for final verification. The person asked such a stupid questions 1. ...

  1. 01-18-2011, 11:43 PM #1
    Unregistered
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    Default Wrong questions from HDFC for Credit Card enquiry



    Today I got call from HDFC credit card department for final verification. The person asked such a stupid questions

    1. What is your company revenue?
    2. In which domain the company is working?
    3.How many employees are working in Company..

    I am working in India's no 2 MNC and i told about the compnay name and all related documents were submited. All the above questions asked by the HDFC person wre irrelevent and against the law. These things needs to be addressed. If they don't wanna give credit card let them enjoy.They don't have any rights to ask about my working company detail. If my company's HR comes to know about such discussion then I will be in trouble.

    Thanks
    Madhukara Mithota
    Submit Complaint.. Submit Complaint..
  2. 01-19-2011, 03:59 PM #2
    HDFC Bank
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    Quote Originally Posted by Unregistered View Post
    Today I got call from HDFC credit card department for final verification. The person asked such a stupid questions

    1. What is your company revenue?
    2. In which domain the company is working?
    3.How many employees are working in Company..

    I am working in India's no 2 MNC and i told about the compnay name and all related documents were submited. All the above questions asked by the HDFC person wre irrelevent and against the law. These things needs to be addressed. If they don't wanna give credit card let them enjoy.They don't have any rights to ask about my working company detail. If my company's HR comes to know about such discussion then I will be in trouble.

    Thanks
    Madhukara Mithota
    Dear Ms Mithota,

    We apologize for the inconvenience caused and would like to investigate the matter further. We request you to write to talktous@hdfcbank.com with your credit card application number, your contact details along with the reference ID TTU00258319012011. A bank representative will get in touch with you shortly after we receive this information.

    Regards, Customer Assistance, HDFC Bank
    Submit Complaint.. Submit Complaint..
  3. 01-31-2011, 11:26 AM #3
    HDFC Bank
    HDFC Bank is offline
    Senior Member
    Join Date
    Oct 2010
    Posts
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    Quote Originally Posted by Unregistered View Post
    Today I got call from HDFC credit card department for final verification. The person asked such a stupid questions

    1. What is your company revenue?
    2. In which domain the company is working?
    3.How many employees are working in Company..

    I am working in India's no 2 MNC and i told about the compnay name and all related documents were submited. All the above questions asked by the HDFC person wre irrelevent and against the law. These things needs to be addressed. If they don't wanna give credit card let them enjoy.They don't have any rights to ask about my working company detail. If my company's HR comes to know about such discussion then I will be in trouble.

    Thanks
    Madhukara Mithota
    Dear Ms Mithota,

    Just a reminder that we still haven’t heard from you. Request you to write to us at talktous@hdfcbank.com with your credit card application number, your contact details along with the reference id TTU00258319012011, so we may help resolve this matter at the earliest.

    Regards, Customer Assistance, HDFC Bank
    Submit Complaint.. Submit Complaint..
 

 
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