Dear Sir/Madam,

I was holding Standard Chartered Credit Card. I was told this card is Life Time free Card and hence we opted for the Card. We took the card on the bases that

it was Life Time free Card.

Card No: 4129 0348 3070 3671

I used the card only once and made payment on time and SCB customer care confirmed that I was not having any outstaning after making payment of my credit

card bill. After Few Days I made call to SCB customer care and ask them to close my credit card account.


After long time, and last few month I received a call from Stanadard Chartered center and they informed me that i have outstanding amount to be paid of Rs

4200/-(approximately)

I have asked them to send me the statement and also give me the details of the purchase made. The customer care guys denied and told that they cannot provide

statement for this due.

This is terrible and unacceptable, I have closed all my dues and after yrs they call me saying there is outstanding amount and not providing any details .

It is suspicion to me that the bank is hiding something and is not providing the statement details. If it a geniue purchase pending I will pay. But my

understanding is the bank is claiming the Annual charges and if so it has to come clean and provide me a statement.

I seek your help in this to see that action is taken again the banks. This has caused me mental torture and I'm so sensitive unable to cope and health has

taken toll due to such falls issue. The bank should give a statement and if geniue purchase is pending I shall pay , If not the bank is resposnsible for my

ill health and mental torture caused to me and my family.


I knidly request to please verfiy the dues against this card and request if not geniue to close

Thanking You,

Jitender Kumar,
Dwarka, New Delhi-110075