Dear Sir / Madam,
I'm customer of HDFC Credit Card since 7-8yrs., but not using credit card since last 3-4 yrs. My Credit card no is 4346 7810 1259 9098, which now have been blocked.

I've registered complaint (no. 12004209238), as on 04-01-2012 at 3.03 pm i received msg on my mobile :
" Thank you for using your HDFC bank Credit card ending 9098 for Rs.5499.00 in MUMBAI at DINNING PLUS on 2012-01-04:14:56:59."

I was shocked to know this, as at that moment I was in Ahmedabad, & my cover in which I've received the new card last year was sealed too. And thus, within a minutes I called HDFC credit card customer care in Ahmedabad : 079-66004332, where I've registered my complaint, and I was told that it may have been used through net, but as I've never got any net-banking registered my credit card account, how may it is possible...???

I also visited to my nearby HDFC bank branch, were I was not guided for my problem.

My credit card was miss used by some other person & I'm not ready to pay the amount...

Hence, I request you to look after my issue & guide me further, as soon as possible.
Thanks

....with regards
Khozem A. Rangooni

Originally Posted by rangooni

[FONT="]Dear Sir / Madam,
I'm customer of HDFC Credit Card since 7-8yrs., but not using credit card since last 3-4 yrs. My Credit card no is 4346 7810 1259 9098, which now have been blocked.

I've registered complaint (no. [/FONT][FONT="]12004209238[/FONT]), as on 04-01-2012 at 3.03 pm i received msg on my mobile :
" Thank you for using your HDFC bank Credit card ending 9098 for Rs.5499.00 in MUMBAI at DINNING PLUS on 2012-01-04:14:56:59."

I was shocked to know this, as at that moment I was in Ahmedabad, & my cover in which I've received the new card last year was sealed too. And thus, within a minutes I called HDFC credit card customer care in Ahmedabad : 079-66004332, where I've registered my complaint, and I was told that it may have been used through net, but as I've never got any net-banking registered my credit card account, how may it is possible...???

I also visited to my nearby HDFC bank branch, were I was not guided for my problem.

My credit card was miss used by some other person & I'm not ready to pay the amount...

Hence, I request you to look after my issue & guide me further, as soon as possible.
Thanks

....with regards
Khozem A. Rangooni

Dear Mr Rangooni,

At the outset, we regret the inconvenience caused. We request you to write to talktous@hdfcbank.com with your credit card and contact details, details of the disputed transaction and the reference number TTU000413824012012. We will get back to you on this issue soon.

Regards, Customer Assistance, HDFC Bank

Dear Sir/ Ma"m,


I am Deepak Kumar, and have account in HDFC bank. This Account is of Patna Branch( Boring Road)and I am continuing it although I am now in Gurgaon. I had a credit card which I misplaced it and thus blocked it by requesting at Patna Branch and the Toll Free number provided by them.

I was asked on 23rd of April to write a request of address change and fill the new form immediately. I did it at the same time. I was promised to get a new credit card within a week time. I went to Shikanderpur, M. G. Road Branch ( City Court), while depositing the money in my account. a lady at customer care wrote all my complain and promised to get the solution in a day or two. I was promised to get call from concern person.

I have not yet got any call although more than 3 to 4 days has passed and still I don't know the status. Kindly resolve my problem else I am planning to exit from HDFC Bank pathetic services and stop my account. I am pissed of from such services and false promises provided to me.


Regards,

Deepak Kumar
+91-9650211981

Dear Sir/Madam,
My name is Satheesh.R my Card no is 4893770100051556 . I had received a platinum edge card which has the annul fee of Rs=2249.But this was not informed for me by the executive while allotting me the card . so i request you to cancel this card. I had called the customer care n requested for cancellation but again the executive who had called me by name Arun had given the wrong feed back by saying customer is satisfied n accepted to continue with the card . so i request you to cancel my card and do the need full.

Regards
Satheesh.R
e-mail ; satheeshramamurthy.pharma@gmail.com
mob no ; 09986722170