To,
The Authority,
Consumer court
Sir,
My name is Pranab Ranjan Das Gupta and I had a credit card of HSBC bank
(card no: ************ 3665). Due to some personal reason I cancelled the
card on 22/07/2008 and I have the proof and I never bought anything by the
card and i payed rupees 279 for cancelling the card as the bank personal
demanded . But till now HSBC bank is sending me huge bills .Last bill is of
rupees 8525.25 on 15th March and previous bill is of Rs. 7385.13 of 15th
January. I contact with your local branch several times they told that my
account is closed so don’t worry & to ignore the bills. But the billing
amount is increasing day by day so I again contact to HSBS B.B.D Bagh branch
and meet Mr.Arnab Chowdhuri; he said the same thing and gives me this e-mail
id to mail you.
I mailed them several times ,called their helpline nos. but nothing
happens,from customer care several phone nos. are given but any of them did
not worked,any bank personal did not helped me and constantly harras me.
Sir I am mailing you from my son’s mail id (my
confirmation details are: billing address: 44, park street, kolkata 16.phone
no. of my home is (033)25791685, and my d-o-b is 05/12/1949)
So my earnest request is that please checks my matter immediately and and
tell me what will be my next step.
Waiting for your quick reply.

Yours,

Pranab Ranjan Das Gupta