Hello,
Many SBI consumer are facing the same the problem, no need to worry just send a notice to the below mentioned address (NOTE: send it by registered post only)

State Bank Of India ( Nodal Officer )
Chief Manager ( G.B-BPM )
Delhi - Zonal Office 1
11 Parliament Street
New Delhi 110001

Mention all the details and problem in the notice which you are facing. And wait for 15 days for their reply.

Note: Kindly also send a copy of your notice at notice@consumercourt.in

Admin.

Is it compulsory for banks to send a credit card statement if the account is functioning? I have an credit card with SCB. For the past year i did not receive a single statement from them. Suddenly after a year, they are at me asking for Rs. 5k so as to close the account. The balance according to them on the card was Rs500. Now, due to interest and other charges it is Rs5k. Had they mailed me the statement I would have made the payment at that point of time itself. However they did not do so. There were no transactions made with the card for the past year. I was under the impression that the balance is nil. I wanted to know if it compulsory for banks to send a credit card statement since I think this is a form of modus operandi used to extract more money from me.

Hello,

Have you register your complaint with the customer care, We suggest you to send a email to the SBI customer care and ask them for the statement apart from this you can also avail estatment facility.

Is it compulsory for banks to send a credit card statement if the account is functioning? I have an HDFC credit card 4346XXXXXXXXXXXX.For past two month I didn’t receive a single statement from HDFC BANK credit card DEP.

So please help me in this regard by none sending the statements on time and creating harassment towards consumer.

Even though I had made the payments on time without statements.

In future they should not charge with Extra amount.

Regards
Muneebur Rahman