Respected Sir,
I am holding a State Bank of India Credit Card No. 4317-5******************* and i had received a Statement dated 02.10.2008 with a due date of 22.10.2008 showing the amount due is Rs. 116.96 and i had make payment against the same on 20.10.2008 vide Ch No. 702653 Drawn on Canara bank, Tri Nagar, Delhi Branch. after clerance of the same i had not recieved any statement for Nov & Dec and i also dont need to know the amount is due, because i already cleared my all the dues. and not any phone call is received regarding any amount is outstanding in my name. now on 05.01.2009 i had received a statementfroim the bank dated 02.01.2009 showing the dues of Rs. 914.83 and due date is immediate with a past due amount of Rs. 501.01 and Late payment charges of Rs. 350.00 alongiwht Service Charges & Interest on the same. and not any customer care executive is able to clarify the dues.
So please help me in this regard because this is totally a fake amount and the bankers are doing fraud by non sending the statements on time and creating hearasment towards consumer
thanks & regards
Sushil Kumar Garg
Plot No. 3-4, 2nd Floor, Pocket -20
Sector-24, Rohini, New Delhi - 85.
9311264769
email :- skg_2120@satyam.net.in

Hello,
Many SBI consumer are facing the same the problem, no need to worry just send a notice to the below mentioned address (NOTE: send it by registered post only)

State Bank Of India ( Nodal Officer )
Chief Manager ( G.B-BPM )
Delhi - Zonal Office 1
11 Parliament Street
New Delhi 110001

Mention all the details and problem in the notice which you are facing. And wait for 15 days for their reply.

Note: Kindly also send a copy of your notice at notice@consumercourt.in

Admin.

Is it compulsory for banks to send a credit card statement if the account is functioning? I have an credit card with SCB. For the past year i did not receive a single statement from them. Suddenly after a year, they are at me asking for Rs. 5k so as to close the account. The balance according to them on the card was Rs500. Now, due to interest and other charges it is Rs5k. Had they mailed me the statement I would have made the payment at that point of time itself. However they did not do so. There were no transactions made with the card for the past year. I was under the impression that the balance is nil. I wanted to know if it compulsory for banks to send a credit card statement since I think this is a form of modus operandi used to extract more money from me.

Hello,

Have you register your complaint with the customer care, We suggest you to send a email to the SBI customer care and ask them for the statement apart from this you can also avail estatment facility.