Dear all this is Rupesh

1. I had a HSBC credit card account. Since July 2007 it has been
closed as I couldn't pay the credit amount on time because I went to
onsite for an official purpose & was back in the month of May 2008. I
contacted the HSBC - customer care executives & conveyed the same to
them. They have informed me that my account has been suspended & I
also need to pay the full amount in one shot, to close my account
permanently. My due amount was rupees 39.863.50/- & I have paid the
amount of rupees 39.870/- by cheque (Cheque number-199785) in the
month of 27th may 2008.

2. When I contacted the customer care, they confirmed that the amount
has been credited & my account is closed permanently. Also, they asked
me to destroy my HSBC credit card as my account was already closed. I
requested them for a written confirmation on the account closing, but
they told that they would get back to me.

3. Again I received a statement of rupees 555.30 paisa without any
clarification in that statement from your bank on 13th Jun 2008,
immediately I thought of calling HSBC Customer Care, but I struggled a
lot to reach them as I have already destroyed my credit card as per
HSBC Customer Care Executive's advice. But, somehow I finally reached
them & checked regarding the same that - when I have cleared all my
due payment & also my account has been closed from your end then what
purpose you're asking this amount. Your CCE was not able to give
(Information) answer. Again I got the same response from him stating-
"We will get back to you".

Again I received a new statement on 13th Thursday 2008.Now this time
the amount Rupees 555.30/- amount has become Rupees 3.187.70/-. I am
not able to reach customer care because I don't have that credit card
number.

I am continuously getting reminders from(HSBC)disturbing and breaking
my peace of mind, particularly when I have paid the entire due amount
& it's intimated in all the statements that my account has been closed.

Thanks & Regards
Rupesh

Dear Sir/Madam,

I would like to complaint against HDFC bank for keep sending statements with with some wrong late fee and other charges. i was using HDFC Platinum card for more than a year and paying the bills always on time once I could not sumbit the cheque on time as I was out of station. When I came back, I spoke to the customer care dept. and told them that I was out of station so could not pay the bills on time so please waive off my late fee. That lady accepted my request and told me that it will be disappreared in my next bill. But instead of waiving off the the late fee they kept on sending me statements with different surcharges and all. So now the late fee amount which was Rs. 350 now increased to 5K+ and HDFC guys calling me to pay the same. Please note that in this amount not even a single penny is of my shopping. I stopped using this card just after this dispute raised.
My Name - Punit sharma
HDFC card N0. - 5243 6811 0038 7722

I would request you to please look into the matter and provide me solution for the same.

best regards

Punit