Dear Sir, I was using standard-chartered credit card from 2001-2003. I had closed the same in 2003 and I have got the settlement letter issued by bank. But, for the past one year I was receiving calls from the bank by saying 'your outstanding is still, I am getting irritated and unable to tolerate their language and the behaviour during the phone call conversation. And, they are disturbing me during my office hours which leads to mental tension. I request you to consider this matter and provide me solution.

With reference to my Standard Chartered Bank Credit Card Number 5546-2329-0101-2160 , the bank had wrongly showed cash deposit of Rs 27,000 on March 4,2009 at the same time service tax has been charged. Later Rs 27,000 has been charged to my card without any intimation. The usage was happening on the card and at the same time the reversal of Rs 27,000 took place. The charges for limit exceed has been debited to my card dated May 4, 2009. It was entirely the mistake of the bank who first wrongly showed cash deposit and at the same time without any intimation reversed the said amount. I had also informed the bank that due to my important commitments I will not be able to pay entire Rs 27,000 in one shot but half (i.e. Rs 13500) in June and balance in July. The charges also needs to be reversed. You are hereby requested to kindly look into this matter .I had already discussed this at customer care and had also written email but unfortunately they are not responding

HI,

I would like to complaint against the Standard Chartered Credit team and
their recovery agency. They are continuously calling me, to all my known
person and at my office numbers using abusive and treating language. Their
recovery agency person Mr. Jitendra is repeatedly calling on my numbers -
9819777122 / 022-40741515. He is threatening me to pay the amount (whatever
amount is he saying) otherwise they'll "torture my family" and even to the
extent of hurting me physically. he is repeatedly calling my by the
following number - 01147101413 / 01147101402 / 0114710414. I repeatedly
asked them settle the account with a justifiable amount i.e. Principal
amount but they never bothered and always delaying the matter and their
recovery agents were misguiding me recovering unnecessary amount. this shows
that the bank was always interested in making heavy interest from the
customer.

i was using the credit card 3-4 years back, the number is 212903708377113. I
was also having the savings account with the bank and had authorized them to
deduct the monthly minimum payment due amount, so that there should be any
penalty or interest on the amount. they followed this practise for some time
but after that they stopped this and started putting penalty and extra
interest and after also deducting the amount from my bank account. this
clearly shows the bank was always interested in charging the Heavy interest
charges and was never sincere in setteling the account.

sometime back, when i was contacted by one of the bank officer about the
payment and He suggested me settle the amount or Rs. 18,000 final amount and
payment in EMI, which i agreed but after some no one from bank responded and
after more than 1 year some person from recovery agency started calling me
and saying that he is calling from delhi court and there is complaint
against me and they issued a non-bailable warrant and forcing me to pay Rs.
10000-15000 to stop this activity, which i refused then started using
abusive language and threating me. they are doing so every month.

i would request you to help me out. I am ready for the one time settlement.
I am ready (and was always ready) to pay the amount i had actually used from
the card but not the heavy unjustified charges in the form of interest or
penalty. Please help me to resolve this matter.



thanks & Regards



Paritosh Pandey - 9819777122