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Harrasement HDFC Credit Cards

This is a discussion on Harrasement HDFC Credit Cards within the Credit Card forums, part of the Loan category; Dear Sir, I am the owner of this credit card with HDFC bank card no 434677********. The bank has been ...

  1. #1
    Unregistered Guest

    Angry Harrasement HDFC Credit Cards

    Dear Sir,

    I am the owner of this credit card with HDFC bank card no 434677********. The bank has been harrasing me for so long.

    The bank says I can no longer use my card I asked for settlement. The bank is not ready to do that. I have been paying 3 to 4000 every month but my balance still same.A rep calls me and says your account cannot be settled and keep on charging interest.

    The whole story is like this

    I earlier talked to one of their reps he said He will discount 40% and said he has all the powers to do that. I said fine. Second month someone called me and said it’s not possible. I said try lower like 30% she said she can do it. I said fine I paid interest again in that month and then after a month same old story not possible on 30% it’s not in the bank rules. I said fine do it lower 20% she said it’s possible again and took the interest money on the account 3000 again. I am still waiting for the paperwork.

    Now I don't understand Why at first they told me that it’s an old card and We can settle it to 40% then 30% then 20%. If they can't do it. Now keeping in mind I have used the card for 3 years. It should be settled with some dignity without harassing the consumer. After all they have done with my family that is not acceptable at all. Is that what we deserve as Indian Citizens. At first they forced me buy the card mentioning my wrong age. Now once I have used it they are so Unethical in their approach. I am done with this bank.

    They have destroyed all my credit history too. With all fake commitments. I don't know what to do. I am just 23 yrs old and this bank has made my life hell.

    Please Please Please Help me..

    Thank you

    Sincerely,

    Sushant

  2. #2
    admin is offline Administrator
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    Default

    Hello,

    Kindly provide your full contact details, so that we can guide you accordingly.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

  3. #3
    prashanth123 is offline Junior Member
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    Oct 2011
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    Default HDFC Credit Card Authorities Harassment

    I haven't used the Credit card of HDFC. At first, I doesn't even know how come my identity details were disclosed and the card was issued. I had applied for the credit card from HDFC way long in 2007 I believe but, I haven't received any so, I ignored the same. Few months later I received emails about the statement , bill etc. for the card number (as stated by HDFC guys - card number is 4346 7710 1046 1300), I had contacted the customer service and replied back to the emails stating that I have no knowledge of what they were referring to. Later, I have received calls from their Advocate in Karnataka and the Person who introduced himself as a COP with CID cyber crime and informed that court has issues warrants against me since I haven't answered to the summons and didn't appear.

    For God Sake, I was not in the possession of that card and I'm not residing at that address since a long time and how can they claim that, I have ignored the summons and issue a warrant? I have to go through all this even though I'm not at all involved in this or possess that card. Now they ask me to shell out the amount or else would arrest......? Arrest for what? If the summons were issued then at least the delivery person - who delivers the summons would be having the signature of the person who accepted them right. If it was not me then how can I be harassed for this.

    I really don't understand what to do and whom to approach. Please suggest me what can be done.

  4. #4
    HDFC Bank is offline Senior Member
    Join Date
    Oct 2010
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    1,202

    Default

    Quote Originally Posted by prashanth123 View Post
    I haven't used the Credit card of HDFC. At first, I doesn't even know how come my identity details were disclosed and the card was issued. I had applied for the credit card from HDFC way long in 2007 I believe but, I haven't received any so, I ignored the same. Few months later I received emails about the statement , bill etc. for the card number (as stated by HDFC guys - card number is 4346 7710 1046 1300), I had contacted the customer service and replied back to the emails stating that I have no knowledge of what they were referring to. Later, I have received calls from their Advocate in Karnataka and the Person who introduced himself as a COP with CID cyber crime and informed that court has issues warrants against me since I haven't answered to the summons and didn't appear.

    For God Sake, I was not in the possession of that card and I'm not residing at that address since a long time and how can they claim that, I have ignored the summons and issue a warrant? I have to go through all this even though I'm not at all involved in this or possess that card. Now they ask me to shell out the amount or else would arrest......? Arrest for what? If the summons were issued then at least the delivery person - who delivers the summons would be having the signature of the person who accepted them right. If it was not me then how can I be harassed for this.

    I really don't understand what to do and whom to approach. Please suggest me what can be done.

    Dear customer,

    We regret the inconvenience caused to you. We request you to write to talktous@hdfcbank.com with your contact details, details of the credit card that is claimed to be in your possession and the reference number TTU000378631102011. We will look into this from our end and respond.

    Regards, Customer Assistance, HDFC Bank

  5. #5
    Unregistered Guest

    Default Use of Domestic LPG Gas in Restaurants

    Hello Sir,

    I would like to report a complaint against a restaurant SLV (Lakshmi Vaibhava) in Marathahalli Market,Bangalore. I have seen them using domestic LPG cylinders in their hotel for commercial purposes. I would like you to please check into the same.This is a huge loss to the normal population as their consumption is very high. The matter should be taken with immediate effect and strict action and penalty must be charged against the same.

  6. #6
    satishbatrel is offline Junior Member
    Join Date
    Sep 2010
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    2

    Default

    I would like to bring this case up to your notice that I had always been a loyal customer for HDC be it in credit cards and account but my past few interaction have not been up to mark.
    I have defaulted for a payment on my credit card as had an ongoing concern with you guys. There was a wrong swipe on my card of Rs. 42000 and I had called to hold the authorization .I am sorry to say that didn’t happen and it went through. Dont you sir think that if I have issue a incorrect cheque I can stop the payment. That all I needed from your team which didn’t happen and the payment went through. I am now fighting with Country Club for a refund cause that was swipe from their side. At the same time I am getting very unpleasant calls from your collection team. I am not intending to take away your money. But the problem is I won’t pay 42000 as I haven’t used it as well. They found an address which is of my brother from bank system which I never wanted as I do not have any consult with them for yrs know. They called him and told him to ask me call them. I was dealing with few exe that time. They called my wife who was in hospital and they shout and tell her to ask me make a payment and give all crap on parents. I am tired of such harassment and would request you to take some action. I will not pay any financial charges and late fees as I had approached u guys since day one. Also I will not pay Rs 42000 which I never used it. I had a limit was of Rs 35000 but they were able to transact 42000 how is that possible it shouldn’t allow them. Also I pay will the remaining amount of 6000-7000 and rest amount should be wiped out of settlement. Also I promise once I get any updates or amount from country club I will pay you. I am not rich enough to pay 42000 from my pocket. So please considering my request help me get the settlement done and stop the harassment.
    I am mentally and physically disturb from HDFC which might lead in a severe court case against you guys. I am not staying with my brother @ Kolhapur as we have separated. I am know at Aurangabad. My CC number is **********3753.I will wait for your response before I see your guys in court.

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