my icici bank credit card is more than three years old,although i have mentained
a very good record with icici,but inspite of this icici bank has really tortured
me.actually i made a transaction of rs 22000 on 6th may 08 then i called icici
customer care to convert it to EMI,the CCE who talked to me all the information
wrong he told me that for nine months i will be charghed zero interest and the
processing fee and service tax would be around rs 700,i asked them to convert
the transaction but when i checked it online it was totally different from
what i have been asked i have charghed around rs 1700 as processing fee and
service tax.then again i called icici customer care and cancelled it again took
the information regarding this and asked them to convert it to EMI as i cant pay
at once.but till the date of statment generation i have been promised that it
will be converted,i have written atleast 10-15 mails called atleast 10 times but
nothing has
happenned.on 28th may i got a call from mumbai some mr.gopal has called me up
and he has given me a service request no" SR67513157" and he assured me that
within an hour i will receive a mail and a sms too on my mobile for converstion
of EMI but nothing has happenned and finally i got my credit card statement for
the month of may and the payment due date is 19th june 08 and according to them
i have to pay the full rs 22000 to icici by 19.06.08....can anybody tell me is
that fare what is happenning..this is totally a mental harassment.do suggest me
what to do
thanking you
ratna singh