Originally Posted by flying42

I am getting threat calls from HDFC Bank Ltd, Kolkata. The executive over the phone uses harsh profanity and keep on using in an unethical and not at all acceptable manner. The executive calls me up for back to back 40 times and it has been an issue of harrassment now. I seriously want some action to be taken agaisnt them.

Dear customer,

At the outset, please accept our apologies - the bank neither tolerates nor encourages the use of such language against our customers. We would also like to assure you that we would be more than happy to work with you to resolve this repayment issue. However, to be able to assist you further, we would need a few additional details. Request you to write in to us at talktous@hdfcbank.com with your account / credit card number, your contact details and the reference id TTU00081729072010. A bank representative shall contact you as soon as we receive this information.

Regards, Customer Assistance, HDFC Bank