Hi Team,

This is to bring into your kind notice that I am totally exhausted and tired chasing SBI for my credit card which is still sitting with Express IT courier company for unknown reasons wherein I have already recieved the statement. It's disgraceful and I'm totally stressed out! I have talked to SBI numorous times and wrote 3 emails without a reply.

Please find below the emails:

FYI


---------- Original message ----------
From:"harit gulati"< haritgulati@in. com >
Date: 24 Jun 10 12:53:42
Subject: Fwd: Re: 'CaseID=003-636-978' Complaint regarding card delivery.
To: "feedback.gesbi" <feedback.gesbi@ge. com>



Pathetic!!!

I have recieved my credit card statement but no card!!! I haven't got any call or reply from you either!! Are you listening or should I give up?

Harit


---------- Original message ----------
From:"harit gulati"< haritgulati@in. com >
Date: 20 Jun 10 12:59:38
Subject: Re: 'CaseID=003-636-978' Complaint regarding card delivery.
To: feedback.gesbi@ge. com



Awesome!!

I recieved a message today that I have a bill due of 551 rs. I haven't yet recieved the bloody card! Are you guys listening?


---------- Original message ----------
From:""feedback.gesbi""< feedback.gesbi@ge. com >
Date: 19 Jun 10 13:47:30
Subject: 'CaseID=003-636-978' Complaint regarding card delivery.
To: "harit gulati" <haritgulati@in. com>



Dear Sir/ Madam,

Thank you for writing to SBI cards.

This is a system-generated response to acknowledge receipt of your e-mail. The subject line contains the reference number allotted to your e-mail. This interaction is being tracked through the above reference number and we request you not to change the subject line in future correspondence. Our Customer Service Executives will revert to you through call or e-mail within 5 working days.


In case your query requires further investigation and takes a longer time, we will keep you informed on the time required for resolution.
We would request you to mention your SBI Card Account / Card number and your present contact number in all your correspondence to enable us to process your request at the earliest.


Assuring you of our best services at all times.


Warm Regards,
SBI Cards Team




-----Original Message-----
From: harit gulati [haritgulati@in. com]
Sent: Saturday, Jun 19 2010 1:36PM
To: feedback.gesbi@ge.com [feedback.gesbi@ge. com]
Subject: Complaint regarding card delivery.

Hi Team, This is to let you know that I am extremely annoyed & tired of your excuses even before we have started this relationship!!! I have attached a copy of tracking detail for your ref. Express IT are the worst courier service available in india & you ended up joining hands with them I wonder! My card was dispatched on 11th. While all other companies are delivering all my stuff at this address, your express IT tracking says " incomplete address".Why didn't they call me if there were problems locating this address. I live in a posh area. Stand anywhere in indirapuram and ask where this address is. people will tell you!Pathetic!Cancel this card if this is your level of service! Harit Gulatiapplication number 1314560000238Dear feedback.gesbi!