Originally Posted by Ankit Dhingra

Hi

My name is Ankit Dhingra i hold a salary account in Hdfc bank form last 4.5 yrs
i got one hdfc gold credit card for 2 yrs now which i lost last month
and that card is missused by some one for Rs 16900 .when i recived the
card statement i came to know about that .i bolcked the card very same
day with the custome service department Now they tld me to snd a
dsipute form with a FIR . I filled the Hdfc card dispute form and with
attached a NCR & FIR Copy from the police station i gave to them . Now i
paid for the amount which ws used by me on the card .

Now i just recived a letter from hdfc bank that i am liable to pay
that amount i dont know hat their investiagtion team had done.

Now i am afraid as i got a salary account with hdfc a.c if they can
freze my a/c or if the pressuerize me to pay the rest of the amount .
or if they can report it to CIBIL.

Jst two days back i got a call from hdfc collections with a lady harrasing me to mak a payment n my a/c. and they also called up at my father number and idscussed the sme with him and telling him to pay for me.

now i dont know what to do Please help in the baove seneiro as i would
nt lyike to pay the bill which is nt used by me . PLEASE HELP

For any other clarifications please feel free to call me at 9810489901
or mail me at ankit.dhingra123@gmail.com
Regards
Ankit Dhingra
9810489901
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Ankit


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Dear Mr Dhingra,

Kindly accept our apologies for the calls you have been receiving. We would like to investigate this matter further – request you to write to us at talktous@hdfcbank.com with your credit card number, contact details, as well as a reference number for the complaint you lodged with the Bank (if you still have it). Please also mention the id TTU00044803062010 in the subject line of the mail. As soon as we receive this information, a bank representative shall contact you.

Regards, Customer Assistance, HDFC Bank