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False committment by CSR and now imposing Annual Fee on HSBC Credit Card

This is a discussion on False committment by CSR and now imposing Annual Fee on HSBC Credit Card within the Credit Card forums, part of the Loan category; Dear Sir, I was given HSBC Credit Card by the company last year, wherein HSBC's Service Agent communicated to me ...

  1. #1
    Ankesh Goyal is offline Junior Member
    Join Date
    Apr 2010
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    1

    Default False committment by CSR and now imposing Annual Fee on HSBC Credit Card

    Dear Sir,

    I was given HSBC Credit Card by the company last year, wherein HSBC's Service Agent communicated to me that there is no fee attached to it and there are no hidden charges on this card. Because of such committment i opted for the card.

    Now the bank has imposed annal fee of Rs. 2205/- and forcing me to make the payment which is unethical and false committment with the innocent customers like me.

    I am dropping this mail to get justice so that the amount imposed can be waived off by HSBC, and other customers who are suffering due to such false committment can be informed.

    Thanks & Regards,
    Ankesh Goyal
    +91-9755262629

  2. #2
    admin is offline Administrator
    Join Date
    Sep 2008
    Posts
    2,967

    Default

    You must read the form before signing it, all the fee details are mentioned in it. Verbal communication stands nowhere in court.
    Regards,
    Admin,

    ** PMs asking me for support will be deleted unless I've asked you to PM me with additional details **

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