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Harassment by HDFC Bank(Pay Rs.4-5 K every month but,outstanding remains same?)

This is a discussion on Harassment by HDFC Bank(Pay Rs.4-5 K every month but,outstanding remains same?) within the Credit Card forums, part of the Loan category; 01-30-2010 04:12 PM Hi, This is Vishal. I had a credit card No. XXXXXXXXX from HDFC Bank. I'm not using ...

  1. #1
    Unregistered Guest

    Angry Harassment by HDFC Bank(Pay Rs.4-5 K every month but,outstanding remains same?)

    01-30-2010 04:12 PM

    Hi,
    This is Vishal. I had a credit card No. XXXXXXXXX from HDFC Bank. I'm not using that credit card from past 8-9 months but making payment of minimum balance, now there was some outstanding on my a/c which I didn't pay Because I’m out of job & not financial sound.

    Now I am getting calls from (Tel. : No. +911143145100/ 43145300/ 66219061) the HDFC Bank (a Lady) and she harassed me & my family members and telling me to borrow money from relatives & neighbors or whosoever, they even call my wife & threaten her that if I’m not able to make the payment she’ll ruined her Job.

    The credit card is issued in my Name and neither my wife nor any of my family members is supposed to do anything with my credit cards.

    The Lady infect threatened my Mother whose (65+) & my Father whose (75+) to make the payment on my behalf more over that lady is harassing my sister-in-law, my brother & my 13yrs old nephew.

    Please tell me what should I do?

    Regards
    Vishal
    ------------------------------------------------------------------------------------------------------------------------------------------
    Further to above I’ve got a call from HDFC & as per the person (Some Manjeet Singh) he call himself the Manager of HDFC Bank (CC Department) & requested me to make the payment of Rs.4000/- & assure me that I’m going to receive an apologetic letter regarding the misbehavior of that lady. I’ve also requested him to send me the last eight (8) months statement of my CC, though I’ve made the payment of Rs.4000/- on 15/02/10 but till now I haven’t received the statements or any apologetic letter from the Bank?

    I’m not using the card from past 10 months, but I received below statement every month:

    Late Fee : Rs.600
    Over limit Fee : Rs.500
    Finance Charges-Cash : Rs.104.59
    Finance Charges-Retail : Rs.2, 558.59
    Service Tax : Rs.376.30
    Cess Tax : Rs.11.28
    -----------------------
    Total : Rs.4, 150.76

    Can any one please help me in this regard, otherwise I have to pay Rs.4-5 K every month but my outstanding remains same?

    Regards
    Vishal

  2. #2
    paul.sam is offline Junior Member
    Join Date
    Dec 2009
    Posts
    3

    Default

    The exact same thing is happening to me also. I'm also using the HDFC Credit Card and I'm receiving call from the same number as mentioned in the previous post. They're are not ready to listen to anyone. They ask illogical questions, Argue, Yell at us even if you're polite, threaten us and most above all they even say that they would take out the entire money from my account as soon as I receive my salary. I've agreed to pay the due+current minimum+some extra amount to bring the balance under the card limit. I think this is intentionally done by HDFC Bank to make profits. First the lure the customer, make call to encourage us to sign up for a credit card and the next thing they do is this. I don't think the Indian government is doing anything to stop this.

  3. #3
    wasim_2011 Guest

    Default Harassment by HDFC Bank Pune

    The exact same thing is happening to me also. I was using the HDFC Credit Card 7-8 months back and stopped using it because I lost my job. From past 6 months they're calling me asking for money (020-41000000) and threatening me. It all began threating me to ask money from my parents though they were not involved in any sense and card is on my name and I'm an adult. So, I continued make payments of 4000 p.m. Last month I asked for settlement to clear off this ache, but they say that first I've to make payment of Rs. 8400 and the amount of settlement will be Rs. 36000, despite the fact that I've not even used it beyond 35000 and were making payments of 4000 each month. A lady named Shirin Khan is handling my case and her manager Preeti Priyadarshini, they both got my parents number through a friend which work in the same bank where my father used to work. They got his number from there and started calling him, as I made a delay in payment. Now, they're saying that they're going to call my father and his manager about this. I don't understand why they are dragging my father's manager into it. So these are the tactics they are using to recover money. I've no option but to give money. There office is somewhere in Satara Road. They're are not ready to listen to anyone. They ask illogical questions, Argue, Yell at us even if you're polite, threaten us.
    There's no mean to settle our grievances but to tolerate their behavior.
    Please somebody suggest me what I can do.

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