Hello,

We have gone through your complaint and suggest you to send a written notice via registered post at the below mentioned address to the CMD of the SBI (keep one copy with you), mention all the details in it and ask them for the solution in written within the mentioned time.

Visit: Notice before filing consumer complaint for notice reference.

State Bank of India

Chairman & Managing Director, State Bank of India,
State Bank Bhavan, 4th Floor Madam Cama Road, Nariman Point,
Mumbai, MAHARASHTRA – 400021.

If still have a question then feel free to contact us again.

Dear s/m

I need seriously help and advice from right sources.

I was a user of SBI credit card some 3 yrs back. In May '07 I had paid my
full SBI statement amount and had cleared the account. Later had sent a mail
to SBI to close the account.

Now its 3 yrs up the SBI Credit Card leagal department are calling me up and
asking me to pay a sum of 3000.00

On asking them the reason they say you have to pay a processing fee of
129.00 Per month even if you dont use the card. so in 3 yrs it has
accumulated a sum of 3000.00.

I dont understand when I had requested them to close the account how come
the customer care people did not tell me about it.

Today for not fault and mistake these people are charging me 3000.00 Rs.

I need a serious suggession and help on how I can solve this problem without
paying my non-fault amount.

Hoping to hear from some serious helpers.

Thanks

Hi wrote a mail to chairmansbi.customer@sbi.co.in and dgm.customer@sbi.co.in on 4th Feb but didn't get any response. Also sent a reminder to them but in vain.
Pls suggest.

MY CARD DETAILS IS BELOW, THE DUES WHICH SETTLED IN THE YEAR 2004BUT STILL I RECEIVED CALL AND EVERYTIME CALLER FROM YOUR SITE IS THREATNING ME THAT I HAVE TO PAY DUES, I AM ENCLOSING THE ONE TIME SETTLEMENT RECEIPT FOR YOUR READY REFERENCE. AND I REQUEST YOU THIS TYPE THREATNING . my card no is4006661058027991 . I had settel all the dues on 7/10/2004 by paying rs 575. i has not received settlement letter untill now . now neha inform me on telephone that Rs 16000/- still pending against me . which is incorrect. please correct my account and informe me

C SUNDARARAMAN
DIMENSIONAL SEC. PVT. LTD.,
298, CITY ICE BUILDING, IV FLOOR,
PERIN NARIMAN STREET, FORT
MUMBAI 400 001
Mobile No: 9820616615

To,
11-07-2011

Dear Sir,

Sub: My encash Payment for Rs. 34000/- dated 16-07-2009 by SBI Cheque No: 130404 and the subsequent repayment made by me

This is reference to your payment of Rs. 34000/- (Thirty Four Thousand rupees only) you have given dated 16-07-2009 and the subsequent payment of Rs. 33000/- I have made to you.
I have already made the payment of Rs. 33,000/- the details of the payment made is displayed herebelow, and despite that there is discrepancy in your statement issued to me. This is injustice from your part. Whatever payment I have made earlier you have not calculated and charged excess due payments which has hurt me a lot and your dignity as a Largest Nationalized Bank. This is the last and final time I took a Credit Card Loan from you, furthermore don’t try to give offers like this because you are not reliable in any accord.

Date of Payment	Amount	Name of the Bank
07-09-2009	Rs. 4500.00	UNION BANK OF INDIA
23-09-2009	Rs. 5500.00	UNION BANK OF INDIA
18-11-2009	Rs. 10000.00	UNION BANK OF INDIA
23-12-2009	Rs. 5000.00	UNION BANK OF INDIA
23-01-2010	Rs. 5000.00	UNION BANK OF INDIA
23-02-2010	Rs. 3000.00	UNION BANK OF INDIA
TOTAL AMOUNT PAID	Rs. 33000.00

I have also made a rough calculation on the payment due to you, it is approximately Rs. 5608.57 (Enclosed in the attached sheet). Please consider the case on urgent basis and calculate the latest payment due to you so that I can pay you from my end.


Thanking You,

Yours faithfully,


(C SUNDARARAMAN)




20-07-2011

Dear Sir,

Sub: My encash Payment for Rs. 34000/- dated 16-07-2009 by SBI Cheque No: 130404 and the subsequent repayment made by me

This is reference to your payment of Rs. 34000/- (Thirty Four Thousand rupees only) you have given dated 16-07-2009 and the subsequent payment of Rs. 33000/- I have made to you. Please clarify me where is the amount of Rs. 33000/- I have deposited with U. This is a serious matter and every day since last 1 month your representatives are calling me regularly asking for the dues which is giving your reputation as bad as a GOLD Marwadi Broker who is doing business like this.

As per my calculation, Please find enclosed payment of Rs. 5700/- final due amount. If I receive any phone calls from U further, I will have to take up the matter with your seniors or filing an FIR in the Police.


Thanking You,

Yours faithfully,


(C SUNDARARAMAN)