Hello,

Kindly post your full contact details and the complaint nos. registered with the customer care.

I am holding a HDFC credit card for more than 3 years today I received a sms from HDFC bank that " Rs 1000.00 has been debited from your HDFC Bank credit card on 6th april 2010, 02:33 PM towards payment of DUMMY ME ONLINE CBT" I never did this transaction still after checking from the bank i got a confirmation that some body has charged me Rs 1000 on my CC. this is very silly and i am surprised what kind of security we have for holding so called gold and platinum cards of such reputed banks. I immideately requetsted the bank to block my card and issue me a new card.

The bank officials were unable to tell me the details of the vendor as they were not available with them at that point of time but they took my request to block my card.
But such situation raises a serious question on the level of security that is provided by the banks to Credit card holders.

I am holding a HDFC credit card today I received a sms from TDTXNALLERT (HDFC bank) that " Rs 1000.00 has been debited from your HDFC Bank credit card on 14th Sept 2010, 02:05 PM towards payment of DUMMY ME ONLINE CBT" I never did this transaction still after checking from the bank i got a confirmation that some body has charged me Rs 1000 on my CC. this is very bad that what kind of security systems we are holding india's one of the reputed banks HDFC bank. Today I immediately requested the bank to block my card and issue me a new card.

The HDFC bank officials were unable to inform the details of the Dummy me online. This kind of such situation raises a very serious question on the level of security is provided given by the HDFC bank to Credit card holders is very pathetic

Regards
Bhasker

I received this message on my mobile "txnalert 1000.00 debited from my hdfc cc for dummy me online cbt- i called hdfc call centre - they said that some international transaction has been done at to my surprise i have never ever transacted through interner using my hdfc credit card which i am holding for the past 5-6 years.i got my card blocked and requested for re-issue of new cards but what will happen to that 1000.00 for dummy me online cbt???? God knows. I am not going to pay to bank that amount even if i have to take this bank to consumer court.

Originally Posted by Unregistered

I received this message on my mobile "txnalert 1000.00 debited from my hdfc cc for dummy me online cbt- i called hdfc call centre - they said that some international transaction has been done at to my surprise i have never ever transacted through interner using my hdfc credit card which i am holding for the past 5-6 years.i got my card blocked and requested for re-issue of new cards but what will happen to that 1000.00 for dummy me online cbt???? God knows. I am not going to pay to bank that amount even if i have to take this bank to consumer court.

Dear Customer,

We would like to investigate your complaint further; however, we would need a few additional details from you to be able to do that. Request you to write in to us at talktous@hdfcbank.com with your credit card number, the date and time of the transactions and your contact details. Also, mention the reference id TTU00105117092010 in the subject line of your mail. As soon as we receive this information, a bank representative will contact you and work with you on resolving this issue as quickly as possible.

Regards, Customer Assistance, HDFC Bank

I would like bring SBI bank to notice that a fraud transcation has taken place through my SBI credit card in tune of Rs. 1000.00.
I recevied text message from the bank
@06/10/2010 11:10 AM
stating as "Transaction of Rs. 1000.00 made on SBI credit card xxxx at DUMMY ME ONLINE CBTon 6 OCT 10"

For online transaction which is veriffied by "master card secure" which requires addtional password other that the otrher card details.

This incident clearly indicates the lapse of security of SBI bank nad Master card authorities.

However the card has been blocked, but this instance has discouraged me the use of all type of cards including debit card.

SBI authoroties has refused to take my complaint and stated this is my liabilitty.

Please suggest my future course of action.

I received this message on my mobile "txnalert thank you for using HDFC bank credit card for 1000.00 in DUMMY ME BT ONLINE @ 07-oct-2010 11:00AM and 1000.00 debited from my hdfc cc and i didn't do any transaction i called hdfc call center - they said 1000rs deducted i asked what is that site provide me the details they told transaction details are not updated and they have taken the compliant to block the card. and they told me to drop the form for further investigation and that will take 20days i dont how much they will solve. but i am really surprised having such brand name how can they have such a poor online security. this is something they should look seriously.

i Baidhar Mallick holding SBI credit card, today (13/10/2010) got a massage that somebody by the name of DUMMY ME BT ONLINE did a transaction OF rs.1000/- from my card.

on my request to SBI customer care has block the card but no further action has been taken...

I am holding a SBI credit card for more than 3 years today I received a sms from SBI bank that " Rs 1000.00 has been debited from your SBI Bank credit card on 3rd December 2010, 05:59 AM towards payment of DUMMY ME ONLINE CBT" I never did this transaction still after checking from the bank i got a confirmation that some body has charged me Rs 1000 on my CC. this is very silly and i am surprised what kind of security we have for holding so called gold and platinum cards of such reputed banks. I immediately requetsted the bank to block my card and issue me a new card.

The bank officials were unable to tell me the details of the vendor ,
But such situation raises a serious question on the level of security that is provided by the banks to Credit card holders.

I had a same kind of experience with SBI. In a shock I have blocked all my credit cards and debit card with online transaction facility. Then I tried digging this issue and found lot many customers have same kind of issue and from everybody's account only Rs 1000 has been deducted. If somebody really want to do some fraud, then why only 1000 rupees way not more..... With this details approached once again SBI. Finally I got the real answer of the Dummy transaction.....This kind of transaction reported when you optt an balance transfer from another merchant. For example, to clear my SBI master card due, I did a balance transfer from my HSBC visa card. As HSBC do not have any tie up with SBI, they issued a acc pay SBI draft and for authentication they have blocked the 1000 amount. Plz cheers .... If u opt a balance transfer as this is not a fraud . If you have not done any balance transfer then..report and block the card.....

Bishnu is correct

Hey Guys Thats Just Dummy transaction done by the other bank party If you have applied for Balance Transfer. Once a/c is debited than a/c is credited Just insure that card is active.
So no need to worry about that.