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Reversal of offer

This is a discussion on Reversal of offer within the Credit Card forums, part of the Loan category; Dear Sir, I am a user of BARCLAY Credit CARD mumbai. An holiday package offer was offered to me by ...

  1. #1
    Junior Member
    Join Date
    Dec 2008
    Posts
    1

    Default Reversal of offer



    Dear Sir,
    I am a user of BARCLAY Credit CARD mumbai. An holiday package offer was offered to me by them and initialy i gave my consent but later on due to financial crunch, i decided not to go with the offer so i asked them to cancel the offer.But Barclays bank told that this offer cant be cancelled since the request was placed after 21 days but they never told me that the offer had to be cancelled within 21days.
    Another aspect is that they have debited some amount of 5000 INR and also the interest every month without delivering me anything related to that offer. When i checked with thier customer care, they informed me that unless the full payment of 5000 INR is made,it will not be given to you and this thing was not informed during the offer presentation and i came to know this thing when i called customer care.

    See the kind of injustice that without dilivering me a service of single penny,they charged this heavy amount and also the interest every month and they will keep continue this thing in the future as well.

    Despite of several attempts for making request for cancellation, Barclays refused to do so.

    I would request you to kindly get me justice and also a heavy and stern action against them.

    My email is vikas.chaturvedi@siemens.com
    Thanks and looking forward to your reply.
    Best Regards,
    Vikas Chaturvedi
    Mob:9322581815

  2. #2
    Rajendra Singh Bist
    Guest

    Default

    Interest charges inspite of complete payment made before st.date
    Respected Sir,

    I have been using Credit Card for last 6 years and never faced such situation
    where complete Transaction amount being paid before the Statement Date and yet I
    have been charged.

    I am having Deutsche Credit Card No. 5268610225741000. I had purchase an Item by
    swiping against this card for Rs. 15,959.00. This amount has been generated on
    my previous statement of 18Nov08 with payment due date on 7Dec08.

    To avoid penalty charges I made part payment of Rs. 5,959.00 before the payment
    due date that is 7Dec08.

    Remaining, Rs. 10,000.00 has been paid before the statement date that is
    18Dec08. Thus I made my complete Transaction payment before the statement date.

    Today (18Dec08) I got message with outstanding amount due is Rs. 1,107.00, when
    asked with the customer care they said this is the Interest Charged on the
    Transaction.

    I would be charged becuase the payment needs to be made before payment due date
    or statement date?

    It was short of funds and I got part payment but I got the BT from other Bank,
    which took time and I had deposited before the statement date. Now, Bank had
    charged me Rs.1000.00 which is big amount on Rs.16000.

    I shall be grateful if you could help me with this situation.

    Regards,

    Rajendra Singh Bist

 

 

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