Dear Concern,

This is to inform you that from past few months I have been reviewing that improper additional charges in the shape of penalties in my monthly bill statements for the credit card no. 43xx xxxx xxxx xx36 have been added. Not only have this but different types of hidden taxes also been levied in the bills which were not known to me at the time of opting this credit card. Further, such type of unilateral decisions from bank side force me to think that this organization is merely interested in increasing the customer data bank and once the relation has been built up the bank will never bother about what right or wrong has charged to the customer rather just to give the reminder about the one’s irrelevant payment and compounding one’s charges if he or she not want to pay that amount.

In addition to the above I would also like to address you that while collecting the Cheques some delays might be occurred from your side too but being a credit card holder that charges will also be debited to my account which is not correct. On the other hand, due to my posting in outside area, I could not frequently address these issues to customer care, but despite of addressing the issue telephonically, nothing had been waived off and the bill statement for next month having same late fee amount along with same invalid taxes has been sent to me, which seems to be ridiculous.

Therefore, in the light of above mentioned facts, you are requested to kindly help me to waive off all these unreasonable charges, otherwise there will be no end to finish up this kind of acts and ultimately the amount will be piled up unnecessarily which will be very difficult to pay.

Hope you will be looking into the matter at the earliest and help me to waive off all those undue penalties.

Thanks & Regards

Gurmeet Singh Walia
9210420803