Dear Ameet,Dear Sir / Mam,
I am using ICICI bank credit card number 4477XXXXXXX8003 in chandigarh location,I have used this card approx 2.6 years & at that time all the payments are done on time, but due to recession I lost my jobs in June & then I was unable to do the payments, in October I get the job in Delhi & I have contacted ICICI bank regarding payment, they advised that card is blocked & only final settlement can be done. After discussion, customer care has asked me to submitt the 28000/- amount within 10days. But again unfortunatly I met with a little accident, I was unable to do the payment, now again I am trying to contact ICICI customer care but I am not getting any positive response. Please help me out. I want to activate my card & I am ready to pay 28000 as discussed as I dont want to be wrong paymaster, as I need loan after sometime for my marriage, if card cannot be activate then at that instance I need more discount from my payments & settlement letter, that I have no liablity. Please understand my genuine problem & Requested to help me out with early response. And Today I have received a call from Mumbai, person named snehal (SR123897500) asked me to payment before 3rd December, sir if you go with my mail, I already requested that at least I need one week time to arrange money & she has told that your settlement letter has sent to your address on 4th November, but till now I haven't received, when I asked about soft copy of that letter, she refuse to provide me that. Please help me, i am a good paymaster but unfortunately due to some bad times, I am facing this situation, hope you people will understand my problem & help me out.I am attaching the mail also which I received from ICICI bank care. Please go through it & advice.
Regards,
Ameet
We're sorry to hear about your experience. Please write to us with your contact details and credit card number at care@icicibank.com. We'll contact you and work to address your issue.
Regards,
ICICI Customer Service Team.


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