Dear Sir,

I was holding a HDFC Card earlier which was closed in the Year 2005 with giving a full payment and I got a receipt also regarding this. I had called up the Customer Service that day with a Person (details also written in the Receipt) and confirmed that it is a Full and Final Setelment. After this I never went back to the Bank. I had even written a letter to them to Cancel the Card (I never got any reply though). Today they are saying even though the Card is closed the accumalation of non payment of some pending amount is Rs.13000/- and I need to pay the same. I personally went the Bank and showed them all the proofs which I have but they are saying since I do not have the Setellement letter I need to pay the amount. Also I showed them the receipt which I pocess stating it is full and final setlement and the Bank should have the copy of the same they are not obliging.

I also told them that if any of the Banks or firms comes backs and tells me that I have not paid their dues (even if one Bank) then I would payup. They are forcefully making me pay this.

Can I lodge a Complaint and win the Battle in this regards. If they have the recording of the Customer service talk which I had on the day (which I have the details) clearly indicating what is mentioned could close the same. even the copy of the receipt would help.