Hi Team,

I got a credit card with ICICI bank-Credit Card # 4477 4645 5308 3001.
There is a EMI running on my credit card a/c of Rs.5966 for a purchase of Mobile from HOTSPOTS Retail Outlet last year. However as per my knowledge I made all my due payments of Rs.5966 before my EMI gets closed as one time payment.

I made an another expense on September 2009. My due amount on that purchase was Rs.1598 In Error I made the payment twice through SBI Cheque- First on 8th OCT amount of Rs.1598 again on 10th Oct Rs.1598.

Now Bank is re-deducting my amount on my previous EMI from my outstanding credit balance. As I talked to a CCE, I asked to pay back my amount however he rejected as he told that I do have another outstanding debit balance of Rs.800

I am really confused and irate on ICICI Credit Card...How they charge the amount. And why should ICICI re-debit the amount of EMI what alread payment was made. Either they should stop the business or they should not follow their own calculation procedure.

I appreciate immidiate concern in the stated case.

Regards,
Ajoy