This is Vaibhav Parekh from Mumbai.

My Case: I had a credit card in 2005-2006 with card number 4346771004162682 from H.D.F.C Bank. which was cancelled by me on 12th April 2006,at that point of time all i had got was a settlement offer letter which stated the amount required to settle,which was eventually done by me.
but now, when i apply for a car loan it is showing in my cibil account as written off and i require an NOC on urgent basis for the same, i had called the bank for the same reason and they told me that the card does not exist, rightly so, but they only offer a settlement letter and not an NOC stating that there are NO DUES to the bank from my end.
And i rightly believe that it is the BANK's duty to explain to me how the procedure goes otherwise i would not have faced this problem, as the BANK always involves some DSA's and they themselves never make a note of it, so because of incompetancy from their end and the endless blame game they play among themselves it is the consumer who is at suffering end.
I am sure it will hamper my proceedings in near future also, my only request to H.D.F.C bank is to send me the NOC at the earliest stating that there are no DUES from my end to the bank and also clear the record from cibil.
As a tax paying citizen of this country i hope this is taken seriously and as an SOS message and the needful be done.

in case of settlement name is not deleted from CIBIL. as CIBIL removes the name only when all legitimate dues of the bank are paid

but still the account should not be reflected as written of....and in any case it is the banks responsibility to make a consumer understand the consequences, or atleast a settlement letter should be provided.