HI,

I would like to complaint against the Standard Chartered Credit team and their recovery agency. They are continuously calling me, to all my known person and at my office numbers using abusive and treating language. Their recovery agency person Mr. Jitendra is repeatedly calling on my numbers - 9819777122 / 022-40741515. He is threatening me to pay the amount (whatever amount is he saying) otherwise they'll "torture my family" and even to the extent of hurting me physically. he is repeatedly calling my by the following number - 01147101413 / 01147101402 / 0114710414. I repeatedly asked them settle the account with a justifiable amount i.e. Principal amount but they never bothered and always delaying the matter and their recovery agents were misguiding me recovering unnecessary amount. this shows that the bank was always interested in making heavy interest from the customer. They are harrasing me causing mental tension.

i was using the credit card 3-4 years back, the number is 212903708377113. I was also having the savings account with the bank and had authorized them to deduct the monthly minimum payment due amount, so that there should be any penalty or interest on the amount. they followed this practise for some time but after that they stopped this and started putting penalty and extra interest and after also deducting the amount from my bank account. this clearly shows the bank was always interested in charging the Heavy interest charges and was never sincere in setteling the account.

sometime, when i was contacted by one of the bank officer about the payment. He suggested me settle the amount or Rs. 18,000 final amount and payment in EMI, which i agreed but after some no one from bank responded and after more than 1 year some person from recovery agency started calling me and saying that he is calling from delhi court and there is complaint against me and they issued a non-bailable warrant and forcing me to pay Rs. 10000-15000 to stop this activity, which i refused then started using abusive language and threating me. they are doing so every month.

i would request you to help me out. I am ready for the one time settlement. I am ready (and was always ready) to pay the amount i had actually used from the card but not the heavy unjustified charges in the form of interest or penalty.

Please help me to resolve this matter.

thanks & Regards
Paritosh Pandey - 9819777122