Dear Pawan,My Name is Pawan Lohia. I am using ICICI saving A/c (002901509407) & credit card (4477464557560004) for many years.
I am using my ICICI credit card since 2006 and I paid all dues on time. I purchased few items with credit card and the amount which due on me, I am paying through monthly minimum installments. Because some financial issues, I was not able to pay whole amount in single payment. Because of some reason I couldn't pay the amount of Feb'2009 on time but later on I paid the amount in next month. On feb'2009, they blocked my credit card without informing me while I paid the payment. Now Oct'2009 they blocked my saving A/c without any information. Today, when I spoken with their executives (Madhvi B., Neelmani and Deepak) on customer care no. regarding my saving A/c. Then they told me that because of non payment they blocked my saving A/c. I told them many time that there is no previous dues on me and I am regular payee and paying my payment on time but nobody listening my statement and they are saying to pay whole amount as a single payment (settlement) while earlier I spoken on customer care no. to divide my whole amount in installment that time they were agree and I started to pay the amount in parts. Now, suddenly I don't know what happened they blocked my saving A/c and now they started to given threatens that I will have to pay whole amount one time otherwise they will block whole amount which is saved in my saving A/c. Now I am totally disturbed and harassed. I also issued the cheaques to other persons on the behalf of my saving A/c now they are also calling me again and again for their cheaque payment. Because of this all miss-happening I am very frustrated and not able to perform well at my office and all time I keep tensed. Please help me out to solve this issue. I would like to activate my saving A/c as well as credit card.
We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.
ICICI Customer Service Team.