Originally Posted by sagar paul s

Its been a week i got my salary but i m unable to withdraw my money. And even my net banking is not working.... Plz make sure that all my queries is cleared by this week...

Dear customer,

We are not sure from your post the exact nature of the issues you are encountering. Could you please elaborate on your concerns in an email to talktous@hdfcbank.com? Please also mention your account number, contact details and the reference id TTU000311212052011, so we can look into the issue.

Regards, Customer Assistance, HDFC Bank

recently i came across that bank is charging some charges for depositings tens denomination.. I jus wanna know that after how much denomination of bundle they r charging the anount.. jus details

Originally Posted by Unregistered

recently i came across that bank is charging some charges for depositings tens denomination.. I jus wanna know that after how much denomination of bundle they r charging the anount.. jus details

Dear customer,

We request you to write to talktous@hdfcbank.com with your credit card or account number details, Complete complaint details contact number and the reference number TTU000334220062011. We will respond once we receive your mail.

Regards, Customer Assistance, HDFC Bank

Dear Sir:

HDFC bank credit card division approached me for taking a Credit card in 2005. I agreed for the same. I was told that it was a lifetime free card. I was not given any details of interest rates and late fees. I started using the card. However, in a few months, I was charged annual membership fee. I immediately called up the banks’ customer care to get the membership charges reversed. I was harassed for this and therefore I asked the bank guys to cancel the card.
7-8 months after I stopped using the card, I was shocked to see a bill from HDFC bank with a charge of INR 15,000. I immediately raised this to the bank to prevent any fraud/misuse and disputed the amount which was transacted on my card no. which did not exist at the time. It was pretty much evident that fraud has happened and there was an illegal charge on my card which was blocked and not in use for last 7-8 months.

I requested the bank to initiate investigations and kept calling the bank to know about the outcome of the investigation.
HDFC bank never investigated the matter, and repeatedly threatened me to pay the amount. They sent goons at my place, they made calls using obscene language, harassed me and my old parents.

Now after 5-6 years, HDFC bank debited my Salary Account by INR 66,000 for originally disputed amount of Rs 15,000 for which no investigation was carried out, rather me and my family was harassed by some uneducated goons who were deputed employees of HDFC bank. (I am not sure whether this is as per the RBI Banking Standards Code).

I want to know on what basis HDFC bank has arrived at the amount of INR 66,000 and how could they decide ex-parte that the amount is payable by me. Before HDFC bank debit the amount, they should produce the copy of investigation report along with any proofs/evidences (charge slip etc.).

I am calling the bank for last 2 weeks. The first time I called Archita (manager HDFC bank - Cell No. 09330035187 & Landline 033-44053523) she directed me to the Customer care, Customer care directed me to Legal department of Pune and Kolkata, Legal department of Kolkata never picked up my phone, legal department of Pune directed me to Archita (again) and Mita Patel (Cell No. 9330927189) and then they never picked up the phone again. Once Mita picked up the phone and hung the phone down. This is sheer harassment. Customer Care reference nos. are - 11187036123, 1187945060, 11189187542 & 11195822151.

Please advice whether I can file a case with the Indian Judiciary.

Many thanks and Regards
Sunita Das
sunita_7715@yahoo.com

Originally Posted by sunita_7715

Dear Sir:

HDFC bank credit card division approached me for taking a Credit card in 2005. I agreed for the same. I was told that it was a lifetime free card. I was not given any details of interest rates and late fees. I started using the card. However, in a few months, I was charged annual membership fee. I immediately called up the banks’ customer care to get the membership charges reversed. I was harassed for this and therefore I asked the bank guys to cancel the card.
7-8 months after I stopped using the card, I was shocked to see a bill from HDFC bank with a charge of INR 15,000. I immediately raised this to the bank to prevent any fraud/misuse and disputed the amount which was transacted on my card no. which did not exist at the time. It was pretty much evident that fraud has happened and there was an illegal charge on my card which was blocked and not in use for last 7-8 months.

I requested the bank to initiate investigations and kept calling the bank to know about the outcome of the investigation.
HDFC bank never investigated the matter, and repeatedly threatened me to pay the amount. They sent goons at my place, they made calls using obscene language, harassed me and my old parents.

Now after 5-6 years, HDFC bank debited my Salary Account by INR 66,000 for originally disputed amount of Rs 15,000 for which no investigation was carried out, rather me and my family was harassed by some uneducated goons who were deputed employees of HDFC bank. (I am not sure whether this is as per the RBI Banking Standards Code).

I want to know on what basis HDFC bank has arrived at the amount of INR 66,000 and how could they decide ex-parte that the amount is payable by me. Before HDFC bank debit the amount, they should produce the copy of investigation report along with any proofs/evidences (charge slip etc.).

I am calling the bank for last 2 weeks. The first time I called Archita (manager HDFC bank - Cell No. 09330035187 & Landline 033-44053523) she directed me to the Customer care, Customer care directed me to Legal department of Pune and Kolkata, Legal department of Kolkata never picked up my phone, legal department of Pune directed me to Archita (again) and Mita Patel (Cell No. 9330927189) and then they never picked up the phone again. Once Mita picked up the phone and hung the phone down. This is sheer harassment. Customer Care reference nos. are - 11187036123, 1187945060, 11189187542 & 11195822151.

Please advice whether I can file a case with the Indian Judiciary.

Many thanks and Regards
Sunita Das
sunita_7715@yahoo.com

Dear customer,

We would require a few additional details to look into your complaint. We request you to write to talktous@hdfcbank.com with your credit card details and the reference number TTU000343918072011. We will be able to assist you better with this information.

Regards, Customer Assistance, HDFC Bank

Hi ,
This is Bandi kumar working for jubilantbiosys for the last 2.5 years as a trainee research associate , I have Hdfc bank account that is the reason i have applied for credit card one year back .After one week I got a refference number(At present I dont have that number also ) , but to till date i didn't get any information, then recently I have applied through online for twice , bank people told that check with customer care .Please let me know the problem in my account .



Thanks & Regards,

Bandi kumar,
Cell No:9972876538

I had applied for the personal loan in HDFC and the amount got disbursed to my account (personal loan # - 19820914), after 2-3 days i got a message saying that my EMI is 4th of every month, Its not convenient for me to keep such date as my salary gets credited on 10th of every month, so i contact the executive to change the emi date, but they are saying that it is not at all possible..

Executive didn't ask for the EMI date, they have decided the date and fill the form, they just want my signature and all the details they only filled.

Customer has to decide the EMI date, how the bank or sales executive will decide.

Kindly do the needful ASAP to change the EMI date as the tenure is for 3years.

Regards
Saminathan M

Chennai
9884716011

Dear Sir,
I have written the below letter to HDFC bank Support which is self explanatory and sent two remainders for the same having no response from their end till date.


To,
The Manager
HDFC Bank Credit Card Division
PO Box No-8654
Thiruvanmiyur po
Chennai-600041.

Ref :- My Insurance Policy No-14326608 dated 28.03.11 .

Dear Sir,
With reference to above this is to inform you that I have taken above policy of HDFC through Miss Chanda Mobile No-09051504984 through tele calling @ annualised premium of Rs 24000/- at the time of giving the policy it was informed that the amount will be recovered through my credit card 4050 2810 0076 4369 @ Rs 2000 per month without any additional charges. And the commitment has kept for first year accordingly.

But for this year the entire amount of Rs 24000/- debited in my account on dated 30.03.12 at a time, without any confirmation from my end.When enquierd she is telling me that IRDA and RBI has made changed the regulation and the Bank can not do so for this year onward or the same can be converted in EMI at the Interest rate of 1.10% PM for which I am not agree as the expected return from the Policy will be less than Interest . Hence I requested her to cancelled the amount debited in the account along with charges and convert the payment through ECS which will be debited to my Account No-02641050052338 on monthly basis @ 2000 PM had with you for that I am not supposed to pay any charges.

But in spite of Several repeated call there is totally no response from her and she is not bothered to understand my problem .

01. My objection is that if certain changes is made by RBI that will came into effect for the policy enforced thereafter.

02. In spite of writing mail and giving remainder for the same nobody wants to bother about the problem and charging interest thereon.

03. Bank is unnecessary making my credit card account clumsy.


Hence it is kindly request you to look into the matter and do the needful at your end at earliest and oblige.

Thanks & Regards

Prasindhu Pandey
94014-54665
Guwahati
Assam

Dear Administration,

I have no complaint rather a clerification regaqrding a sms received about my above credit card stating therein "As requested by you". I never made any request yes I accepted the offer which was conveyed to me on my cell phone by you business executive.

Thanks.

YOGESH JAIN