Hi,
My name is vikram and i hold HDFC Credit card. Now its over limit and i pay Initial Interest of 1950/- every month. I m going through Financial crices so i was not able to pay a due of this month. I started getting calls from the Recovery lady who was very rude. I asked her if i can settle this amount and i am ready to pay the complete due but in Emi's as i cant pay it at a shot (AMT. Rs 41000/-) so she said that its not possible from their side i have to speak with Customer care ..when i spoke with customer care they said it is senction by Debt management team and they will arrange a call back...i never got call and then next day i got call from another lady and she said that i have to pay the full amount or in 6 Installments that comes arnd 7000/- pm ....i said its not possible from me as i can only pay max up to 2000/- pm ...she said that there is no such option for me and i have to either pay the entire amt or the interest and quitly keep paying it till i cant pay the full amt or go for 6 EMIs (which comes as 7000/- pm) ....i told her about my finincial condition and she siad that she dont care and started shouting at me and said if i wont arrange the amout then she has to take serious action which can cause problem to my family too ...
Sir please help me ..... I m ready to pay the EMI of 2000/- for the full amount till i wont clear it as ECS Payment also .... Even I m not happy with this burden and want to clear it ...now for couple of months i can only pay not more then 2000/- pm and i want to close the card also ...
Please help me

Dear Sir,

Regarding your complaint you just have to send a request letter to the Head Office of the Co. to get any solution on Company level.