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Harassement by ICICI Credit Card Department

This is a discussion on Harassement by ICICI Credit Card Department within the Credit Card forums, part of the Loan category; I Mr. Sabino Cotta, major of age, resident of Varca, Goa  am a credit card holder of ICICI Bank. My ...

  1. #1
    Unregistered Guest

    Default Harassement by ICICI Credit Card Department

    I Mr. Sabino Cotta, major of age, resident of Varca, Goa  am a credit card
    holder of ICICI Bank. My credit card no. is 5176 5350 0470 3007 and is valid upto
    04/11. Now a days I am not able to use the credit card properly and I am
    totally frustrated with the services provided to me by the ICICI credit card
    department. I had paid all dues through the ICICI Bank in Margao for clearance of
    oustanding amount of credit card as asked by them. But now again they have blocked
    my card claiming that there is some amount due. I do not understand how some amount
    is still pending when I have not done any purchases till date. This is happening
    very often also earlier they have reserved an entry of over Rs. 3000/- only when I
    bought it to their notice that I did not make any purchases. Now again I am facing
    similar problem and I am losing a lot of business as my card is currently blocked
    for no fault of mine. I am very upset as I cannot make any online purchases due to
    the same and this is earning a bad name as well as losing my credit worthiness in
    the market. Nothing has been done inspite of getting to the notice of both the
    branches of ICICI Bank at Margao as well as Panaji besides contacting the customer
    care.Kindly look into the matter and do the necessary so that innocent customers
    like me are not cheated and troubled like this.Sabino CottaGoa .  Ph No.
    9890226546.

  2. #2
    ICICI Bank Care is offline Senior Member
    Join Date
    Sep 2009
    Posts
    1,279

    Default

    Quote Originally Posted by Unregistered View Post
    I Mr. Sabino Cotta, major of age, resident of Varca, Goa  am a credit card
    holder of ICICI Bank. My credit card no. is 5176 5350 0470 3007 and is valid upto
    04/11. Now a days I am not able to use the credit card properly and I am
    totally frustrated with the services provided to me by the ICICI credit card
    department. I had paid all dues through the ICICI Bank in Margao for clearance of
    oustanding amount of credit card as asked by them. But now again they have blocked
    my card claiming that there is some amount due. I do not understand how some amount
    is still pending when I have not done any purchases till date. This is happening
    very often also earlier they have reserved an entry of over Rs. 3000/- only when I
    bought it to their notice that I did not make any purchases. Now again I am facing
    similar problem and I am losing a lot of business as my card is currently blocked
    for no fault of mine. I am very upset as I cannot make any online purchases due to
    the same and this is earning a bad name as well as losing my credit worthiness in
    the market. Nothing has been done inspite of getting to the notice of both the
    branches of ICICI Bank at Margao as well as Panaji besides contacting the customer
    care.Kindly look into the matter and do the necessary so that innocent customers
    like me are not cheated and troubled like this.Sabino CottaGoa .  Ph No.
    9890226546.
    Dear Mr. Cotta,

    We're sorry to hear about your experience. We'll contact you and work to address your issue at the earliest.

    Regards,
    ICICI Customer Service Team.

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