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Most Cheating website -Letsbuy.com

This is a discussion on Most Cheating website -Letsbuy.com within the Computer Software forums, part of the Software category; It was my first online shopping experience with Letsbuy.com and it was very bad. I placed an order (order number ...

  1. #1
    sekharece is offline Junior Member
    Join Date
    Dec 2011
    Posts
    1

    Default Most Cheating website -Letsbuy.com

    It was my first online shopping experience with Letsbuy.com and it was very bad. I placed an order (order number : LSB-671336 for Dell Inspiron 15R laptop on 30 Nov 2011 and I received product from Letsbuy but as per my order and Invoice i should get Windows7 Home basic CD but i have not received the same in the Package .I have called up customer care several times, they first asked to send an e-mail to customercare@letsbuy.com, I did that but not receiving any reply from them and when I call customer care at 0124-4901234 then every time they ask to wait only. They are not sharing any other e-mail address or contact number also.
    Atleast i would advice people in this forum to spread across a message that not to follow and purchase any products form lets buy as it is one of the most cheating company in India.
    Regards,
    Sekhar Sanapalaa
    Mobile: 91-800 777 2076
    sekharece@gmail.com

  2. #2
    letsbuycs is offline Member
    Join Date
    Nov 2011
    Posts
    54

    Default

    Dear Shekhar,
    Apologies for the inconvenience caused to you, Thanks for providing us with the details, we will look into it and try out best to solve it at the earliest.
    Thanks for being so patient all this while.
    Thank-you!
    Team Letsbuy

  3. #3
    bkpatro Guest

    Default LetsBuy - Extremely unproffessional Shopping Site, NEVER TRY TO BUY

    Order No:LSB-1027803
    Such a worst experience. Ordered for Canon Lens and received Nikon Lens. After 14 day of calling them got to know, they do not have stock for Canon.. To get answer for any queries, you need atlease 48 working hours. Very frustrating. Wasted almost 20 of call. They will never call you, you need to call and they dont mind to put you on hold for long time .. ulitimate responce will be "We have fwd ur concern, please wait for another 48 hours".. I am struggling since 20 day.. still refund process is not started.. I have returned the Freebie.. which the shipper from Letsbuy Thane is not accepting the courier (I do not know the reason). Letsbuy says they can not process request with out confirmation on return of Freebie. Its a DEAD-LOCK.. No Escalation process or Number or Email... Besure you will never get on-time/correct info from the customercare@letsbuy.com.. Not sure when will I get back my money.. Most unproffessional eCom site.. insult for Indian Ecommerce.

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