My acer laptop which is just a month old is in the servicing center since 15 to 20 days. The keyboard is not working and the servicing center people say they have ordered part but have not received it. It is the mistake of Acer people completely. Please help me in this case. I completely feel cheated for taking an acer laptop and both the company and the dealer (CROMA ,HADAPSAR , Pune) are responsible for this.

Hello,

You can get the help from the head office of the Co. in this concern. Try to intimate the head office of the Co. regarding your complaint. Hope You will get the solution from there.

Good Luck.

Dear sir,
i want to inform you that, i ANIL KUMAR UEAKAY,IAS purchasing your laptop on 3rd september 2009 frm Bhopal ( popular computer centre) and after few days back my laptop is having a problem of battery dead and when i was complained for that things , your company response till date is zero . u r assuring that your battery back up is eight hour or everything is guarranted , i m taking this matter very seriously and i m going to consumer court for justice.

regards,
ANIL KUMAR UEAKAY( IAS)
JM-130/3A SAKET NAGAR BHOPAL-462024

Dear Mr. Kumar,

Verbal commitments and verbal complaints have no value. Pls. send a written complaint to the Head office of the Co. to get any help on company level.

iv sent my acer notebook off to be repaired, a faulty button 9weeks ago,they have lost my laptop, promissed to send me a replacment still waiting they keep fobbing me of with excuses, im so angry with the non service,the phone calls costing me a fortune not being local calls and having to use internet cafes.iv allso been told that they will call me back each time in 48 hours and dont, now im thinking of seeking legal advice.......tina