I had posted the same complain on:
consumercourt.in/laptop/41612-horrible-service-dells-tech-support-escalation-team.html
However, it seems that section is not being monitored by various moderators and admins.
I needed advice on that issue. Would appreciate if someone could tell me how I should proceed.
My complain no. is 5774825 and the case has been going on from 6th December 2010. So, it has been over a month now.