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Microtek UPS Complaint

This is a discussion on Microtek UPS Complaint within the Computer Hardware forums, part of the Technology category; I had very bad experience with your customer services today.My complaint# is 26780 raised on 18/08/11 11:53 AM and was ...

  1. #31
    sid.sag is offline Junior Member
    Join Date
    Aug 2011
    Posts
    1

    Default Reg Comliaint # 26780

    I had very bad experience with your customer services today.My complaint# is 26780 raised on 18/08/11 11:53 AM and was advised time frame 24/36 hours. I confirmed with Mr Shashank around 1Pm that the tech Mr Negi has already left and will reach by 5:30 Pm. I have to cancel my all rest of meeting so that I can wait for that technician who never visited on 19/8/11 after I waited whole day. In between I contacted Mr Shashank mob# 9910041059 around 5Pm and was informed that the person is in Hauz khas and will reach by 7:30 Pm and when I asked him is this the only technician Microtek had. He answered " Sir pure South Delhi mein do tech hi hasi ek jo GK gaya hua hai aur doosra Mr Negi hai jo ki Aya Nagar ke baad apke poass ayenge " NOW WHEN I ASKED HIM HEAD OFFICE OR HIS SENIOR DETAILS OR CONTACT NUMBER. HIS ANSWER TO THAT WAS HE IS THE ONLY SENIOR PERSON IN SOUTH DELHI HEAD OFFIC AND WAS LOOKING FROM MAYAPURI TILL ASHRAM AREA. I WAS COMPLETELTY SHOCKED WHEN I HEARD ABOUOT MICROTEK SUCH A REPUTED CO. ONLY HAS 2 TECH IN SOUTH DELHI, I WOULD SAY I HAVE TO THINK ABOUT CHANGING MY INVERTER TO A DIFF BRAND AS I CANNOT THINK OF THE CUSTOIMERS WHO ARE NOT AWARE OF THE FACT THAT MICROTEK ONLY HAS 2 TECH IN SOUTH DELHI TO LOOK AFTER. AND I WOULD NBEVER RECOMMEND ANY ONE TO BUY MICROTEK. AND I AM JUST WRITING IT DOWN TO YOU TO SEE WHETHER ANY ACTION CAN BE TAKEN AFTERWARDS OR NOT. THANKS AND REGARDS
    SIDDHARTH SAGAR
    sid.sag@hotmail.com

  2. #32
    Unregistered Guest

    Default not working properly ups MICROTECH heritage gold ups

    sir maine 19.10.2011 ko ups microtech heritage gold kharida tha par first day maine 12 hrs charge kiya uske baad maine use kiya jab line kat gai tab mujhe backup 10 minutes hi diya aur jab maine phir se charge 7 hrs kiya to turant 5 mnutes mai hi ups band ho gaya mai service center gaya tha par waha se mujhe bola gaya ki aap humesa charge me lagye rahiye to maine bola maine Hi-Tech ka ups one battry wala kharida to usme 20-25 minutes battry backup deta tha usme hum humesa charge to nahi karte the jab hum computer khol te to usme apne aap charge hogata hai aur 1 or 1.5 hrs mai battry full charge ho jata tha par Micrtech ups mai charge karte karte paresan hu maine 6 hrs charge kiya tab bhi 4-5 minutes battry backup diya mai kankarbagh service center gaya tha jo colllege of commerce ke bagal me mere mobile number 9304093530 plz contact mera problem jaldi dur kare

  3. #33
    pkkhudanpur is offline Junior Member
    Join Date
    Nov 2011
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    2

    Default Microtek UPS

    Dear sir,

    On 24.01.2011, I had purchased a Microtek UPS from Expert Computer at Satna(M.P.). The model is MDP800+ and S.No. is 10JUMNU35540. Since last 5 months the UPS is not working.

    Initially I lodged complaint at the dealer (ph.no. 9827008581). But he did nothing. Then I complained to Jabalpur service centre (phone no. 07613250131). They sent a technician who could not repair the UPS. Frequently I called the service centre who gave false assurances to repair it.

    Finally the result is nil. Nobody is bothered after selling the product to a customer.

    I feel I have been cheated. My computer is getting affected.

    If before November 2011 end my problem is not solved then I will have to send legal notice and claim damages.

    Therefore I request you to arrange to replace the UPS with a new one and oblige.


    Regrds,

    P K Khudanpur

    cell 9669133307

    Address: E-11,Bhilai Jaypee Cement Ltd. Township, P.O. Babupur, District Satan - 485112, M.P.

  4. #34
    Unregistered Guest

    Default Microtek ups complaint

    Dear sir,

    On 24.07.2010, I had purchased a Microtek UPS IN Bangalore The model is MDP800+ and S.No. is 10FUMNU18189. Since last 15 days the UPS is not working properly.

    Initially I lodged complaint at the service center(complaint no.-1075). But they did nothing. Then I complained to delhi head office also

    Finally the result is nil. Nobody is bothered after selling the product to a customer.

    I feel I have been cheated. My computer is getting affected.


    Therefore I request you to take some action so that my issue is resolved.


    Regards,

    Saurav Kumar Singh

    cell 9379252978

    Address: Room no-b5 , SKCIT boys hostel, B B road, Chickaballapur, Karnataka

  5. #35
    Unregistered Guest

    Default

    hey who the fuck cares about your complaints here mother fuckers go kick sm ass where it matters

  6. #36
    Unregistered Guest

    Default complaint regarding microteck UPS

    Dear Sir/Madam

    i have problem with my inverter

    Serial Number : 10CGANB365040

    Model No. UPSEB600

    problem is that there is proper supply of main in my wall socket but
    LED indicator of main in invertor is not on. when i switch off the
    invertor tubes and fans that are connected with invertor not works
    although main power is there and all other tubes and fans are working
    ok that are not connected to invertor. LED indicator of main is off
    permanently.
    Kindly do the need full for it

    Thanks and Regards

    Bhupinder Singh
    (9811501198)

  7. #37
    Unregistered Guest

    Cool Microtek UPS 2000 eb Complaint

    TO
    THE MANAGER
    CUSTOMER SUPPORT
    MICROTEK INTERNATIONAL PVT. LTD.
    NEW DELHI-110041


    SUB: COMPLAINT REGARDING UPS,

    R/S SIR ,
    I have purchased a UPS on 26/11/2011 from Computer HOME whose serial no is
    2000 VA. It is not working properly from last 7 days.

    Plz repair the UPS within 1 days.


    ADDRESS.
    T.PARAMESHWAR.
    H.NO.5-115
    PRASHANTH COLONY.
    (MANDAL VILLAGE) BICHKUNDA,
    DIST. NIZAMABAD.
    PIN.503306.
    PH.9908400946,9441075356,
    (STATE.) ANDHRAPRADESH. INDIA.

  8. #38
    Diganta Boruah is offline Junior Member
    Join Date
    Nov 2011
    Posts
    20

    Default Brand new 5 microtek ups not working

    TO
    THE MANAGER
    CUSTOMER SUPPORT
    MICROTEK INTERNATIONAL PVT. LTD.
    GUWAHATI, ASSAM.

    Respected Sir/Madam,

    We're one of the pioneer organization in private health sector providing state of the art health service to the entire community of Sivasagar, Assam since last 2 Decades.

    Last week, We have purchased 5 Nos of Microtek UPS from a Local Dealer in Sivasagar, Assam. But from very Next Day, 2Nos. of the UPS seems malfunctioning. I call the local dealer for this issues and they immediately exchanged both the 2 Defective UPS with the New one for our Good will.

    But on The 3rd Day, All the 3 UPS gone Dead. I again call to the Local dealer for this issues and they told me that we have to Wait for the Company's Servicing Engineer to Visit and He'll do the Appropriate. I took all the 3 Defective UPS to the dealer. After 7 Days, I got the Call from the Local dealer that the UPS have been Repaired.

    I Bring All the 3 UPS into Our Hospital and Installed them..But The Sad part of it is that they're still Getting No AC MAINS..they only operate on BACKUP.

    So, This is my Kind Request to Please Assign a Authorized Servicing Engineer to Visit Our Hospital And Repair Them in Spot.

    Thank you very much For your time and taking this into Consideration.

    Diganta Boruah
    System Administrator,
    Pragati Hospital & Research Centre,
    Sivasagar, Assam.
    03772-222070, 91-8822-760813.

  9. #39
    prabuchitrac is offline Junior Member
    Join Date
    Jan 2012
    Posts
    1

    Default

    Respected sir,

    i purchased microteck 850sebz ups sl no.11cgwnb154855 through m/s beml ltd lwf kolar gold fields 563 115 karnataka through m/s m/s deepak electricals and electronics bangarpet. Warranty card no.941 dated 03.03.2011.the warranty is covering a period of 36 months .since from the installation, i am having complaint. No problem has been solved.
    Now also my ups is under breakdown from the past 20 days . No complaint is attended till 01.01.2012
    pl do needful,
    c prabukumar.
    Kolar gold fields.563 115
    karnataka
    ph 08050260241

  10. #40
    n.radha krishnan Guest

    Default service is not good

    i hav bought ur product before 1 year in chennai represented by sampath..
    we hav purchased ur product from "MASTER POWE TECHNOLOGIES"
    NO:246,KANDHASAMY SALAI
    PERIYAR NAGAR
    CHENNAI-600082
    WE HAV COMPLAINED ABOUT UR SERVICE many times at these numbers 044-25500049.
    but they are not responding to us
    so please chek our complaint & make steps to cler our problems...
    thank u

  11. #41
    Unregistered Guest

    Default Microtek UPS Complaint

    I have purchased a UPS on 26/11/2009 from Computer Netcare whose serial no is
    600 VA. It is not working properly from last 30 days when power supply gone its not giving output

    Plz repair the UPS .

  12. #42
    vinita.180 is offline Junior Member
    Join Date
    Jul 2012
    Posts
    1

    Exclamation Complaint No.01555 dated 30.06.2012 - No response from Company

    I made complaint bearing S.No.01555 on 30.06.2012 for non functioning of Microtek UPS 600VA. Even after elapse of more than two weeks no one is bothering about it despite regular pursuance over phone to Customer Care Service. I am suffering alot regularly due to data loss etc. I suggest the Company that if they have no service set up, please do not try to make the people fool and bind up their business immediately.

    Vinod Kumar Soni
    Kanpur(UP)

  13. #43
    Unregistered Guest

    Default Poor back up

    Poor back up of ups purchased on12/07/2012 fromSIVA COMPUTER SERVICES 12-13, Ashirwad Plaza, Haridwar Road, Rishikesh. Complaint No. 940 is registered with the Dehradun personnel on 26/07/2012. First time such problem is being felt with Microtec UPS. It gives only 6 minutes back up. Please expedite to remove the grievance at your level. Thanks.
    Subodh Kumar Misra, Malla Tapovan, Rishikesh.
    Ph. No. 9412089622

  14. #44
    Unregistered Guest

    Default Poor back up

    Poor back up of ups purchased on12/07/2012 fromSIVA COMPUTER SERVICES 12-13, Ashirwad Plaza, Haridwar Road, Rishikesh. Complaint No. 940 is registered with the Dehradun personnel on 26/07/2012. First time such problem is being felt with Microtec UPS. It gives only 6 minutes back up. Please expedite to remove the grievance at your level. Thanks.
    Subodh Kumar Misra, Malla Tapovan, Rishikesh.
    Ph. No. 9412089622

  15. #45
    kspinku@gmail.com Guest

    Default ups complain

    i m from kanpur my UPS is no working date of purchase of UPS 26/9/2011

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