Thread: DELL customer care

Hi
i want to lock complaint for sujata computer and gadaet and laptop as they
are not giving me my dell battery replacement please let me know how i can
proceed they are just giving dates and not doing any thing ,you can reach me
on 020-9850022321

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Thanks & Regards
Anirudha

my dell studio have problem that-when plug in no bettery charge

Sir,
I had encountered a problem while using the product. At first, the touch pad stopped working and starts working after sometime. After that the charger stopped working. Although
I have tried again but the problem is not solved.

So, I suggest you send any technician or make some arrangement to solve the problem. I would be thankfull to you..


Dell Customer
Suraj Kumar.
Contact No.-09006033668

Dear Mr. Kumar,

Pls. provide us complete product and purchase details regarding your laptop.

I have purchased a Dell Inspiron 1545. It is having a problem that its power light has stopped working since last few days, due to which I am facing my problem as if I cannot know when it is in Sleep Mode or Hibernate etc.
One more thing I and my friend have ordered laptops together same model, same configuration and both are having the same problem.

One important thing that while giving the purchase order we were assisted by one of your Sales Person: Pooja Nagpal. She has promised us for more accessories such as Headphone, Creative Sound S/w, Optical Mouse and a bag but nothing has been delivered till date.

Please help us regarding the issues as early as possible.

Reference No.: 9922992307
Invoice Date : 10/7/2009
Order No.: 0348180
quotation: IRSO2596256
Model: Dell Inspiron 1545
Sales Person: Nagpal Pooja

Dear Sir

I have bought a new system inspiron model 1440. After The computer is not starting. It shows a message as bootmgr missing. I have contacted Dell customer care for about 8 times its hard to reach the right person as they will transfer the call from one to another. my service tag number is 8YM64BS. They have promised to provide me a operating system disc which they did not during the purchase of the item but have not received till now even after filing the complaint on 12th november 2009. reference no-2577151. case id 6305040.
I am in nedd of resolution of this problem as soonas possible. kindly, helpme

Dear Sir/ Madam,

I booked a Dell desktop, Inspiron, on the 30th of November and was promised a delivery by Friday, the 3rd of December'09. The payment was through credit card and the Sales Manager, one Mr. Siddharth KS, was very prompt till so far as the payment was concerned. The verification and other formalities were done quite quickly and the delivery date given as the 3rd. WE were asked to stay at home lest we miss the delivery. Till Monday, there was no word from either the representative nor the courier people. I called up the same Sales person who had so eagerly booked my order in the hope that he would exhibit the same efficiency in helping me out. He promised to do so but the message hasn't come through. I am frustrated to the point of cancelling the order and booking it form those who are at least bothered about their customers.
Please advise me what to do because if this is not attended to and the desktop delivered at my doorstep by the end of the day, my order may stand cancelled. If this is your response before the order is delivered, i know what to expect post delivery for service related issues.

Sumita Kulkarni

hello sir,
my name is N.ROHITH KUMAR you have called me at the date of 14-12-2009.
sir i attended to your call sir but not audible because of im in heavy traffic sir . idon't know for what you have called me sir. i am extreamly sorry for that sir. iwant to know about that sir. so please call me once sir..
thanking you sir .
tour's obediently.
N.ROHITH KUMAR

Sir/Mam,

My name is Amrit Rajan Prasad. I have dell inspiron 1545, service tag -DWYF3BS and express service code - 30290899096.
The thing is that a black line has got appear on display . And it is increasing day by day.
Two days back also I sent you a request regarding this but I didn't got any response.

Please solve this problem as soon as possible. For this I oblique to you.
yours sincerely,
Name - Amrit Rajan Prasad
Address - D-301 , 3rd Floor,
West Vinod Nagar,
Delhi - 110092
Mob No.- 09968191105
Alternate email - amritrajan84@gmail.com

Dear Sir,

Myself is Rama Kant Choudhary.

Firstly, I am providing the details of my system (Laptop)

system service tag no. JT593BS
Cotation No-IRSO2440752

The Operating System of my computer is not working.
Therefore, you are requested to look into the matter so that my
work may not affect. I will be highly obliged.

Thanking you.

Sincerely yours
Rama Kant

Hello,

Send a written notice to the CMD/MD of DELL via registered post, mention all the details in it and ask them for the proper solution with in the mentioned time of 10-15 days.

Visit: Notice before filing consumer complaint for notice reference.

Hope this may solve your problem.

Dear Sir,

Service Tag – HC7B3BS
Express service code – 37743168664
Inspiron - 1545

I have bought a DELL Laptop 10 month back. My Laptop have a problem with the Adopter from beginning. It getting hot when connecting with the power. But recently Adopter is not responding as the power is not coming to the Laptop. I have tried to connect to your DELL service center over telephone but didn’t get any positive response. I am upset now, but I have heard, you have excellent service after sales. Hope you will solve the problem of my DELL Laptop arise. Please do the same at the earliest.

Mob. – 09304906246

Email Id – anannd143@rediffmail.com

Thanking you,

Subhashis Kundu
Vill. – Chandil Chowk Bazar,
P.O- Chandil, Thana- Chandil,
Dist.- Saraikela-Kharsawan.
Jharkhand.

hello
I purchased inspirion 1440 cherry red
the service NO- C8R64BS
from the starting 1 usb port is not working .
Please send any technician at my temporary address

Bharat kumar shukla
c/o sandeep sharma
E-104 ram ganga vihar phase-II
MORADABAD
UTTAR PRADESH--244001
phone no-919454363947

my model is dell vostro 1014.
service tag -HXMW7K1
SIR ,during video playing distrubance in the form of lines appears on screen.also webcam is not working properly.please send your technician to my temporary below address
VIPUL KUMAR SRIVASTAVA
C/O SANDEEP SHARMA
E-104,RAM GANGA VIHAR PHASE-2
MORADABAD
UTTAR PRADESH-244001
PHONE NO-09808401839