Hello Sir,

I'm Bishwash Tiwari from laxminagar, Delhi.I have purchased a laptop on 8th of July 2010. The service tag no. is D30XXL1, Model is Vostro 1015. There is very poor sound and it heats very hard after a while being started and also hang in a meantime and sound like tarrr.. appears. so please help urgently.

Thanking You

I'm here to share my experience with Dell customer support (or more appropriately lack thereof). I ordered a Studio XPS 16 laptop from the Dell Outlet website. I am completely frustrated at this point. The machine arrived in non-working order. A service tech spent 4 hours in my home and left the machine worse than when he started ( and this after I'd spent several hours on the phone with tech support). I also spent a number of hours with customer care reps over policy issues and over an hour in a chat session with tech support. I ordered my machine on 4/14, my credit card was billed on 4/15, and the replacement was ordered on 4/23.

bird cages

To
Dell India Pvt Ltd
Registered Office:
Divyasree Greens, Ground Floor,
12/1, 12/2A, 13/1A, challaghatta
Village,
Varthur hobli, Bangalore South,

respected sir/madam ,
i am dev singh solanki i have purchase a dell inspiron 15r laptop with i3processor tag no(14yzqp1) last month from last month i am facing problem regarding laptop batery it is not giving proper backup the batery is discharging after 1.30 and asking for charging while it is a brand new laptop ,it is not the good thing for occouring these type of problem ,this is my request to u to solve my problem as soon as possible
thanking you
your faithful customer
dev singh solanki

Dear Mr. Moderator,

I am from Boisar, Tal Palghar, Dist Thane, Maharashtra.I got DELL Inspiron 1545 Laptop . SERVICE TAG C63X3BS , MODEL NO. PP4IL, REF. NO. 08225.
Its not working. Please suggest what to do?. Please contact me on 9224489927 or email me on perfect.satyam@rediffmail.com URGENTLY.

Thank you.

My system Details:-
Service Tag- 8ZVW3BS
Model- Inspiron 1440
(out of warranty)

Respected Sir,

please let me know a simple thing that is it genuine to get a warranty extension of Rs 6,220, for the minor problem with my LCD cable that would have simply cost me Rs 600 or so?



When i was not getting the normal display on my LCD, i simply carried out all the possible diagnosis and checks for actually figuring out the exact problematic part.
1> I have already connected my Laptop with an external monitor, and is getting every functionality of it as normal. I can normally start up my system, getting everything displayed, and in-fact every processes as normal. No doubt, this clearly depicts there isNo Issue with the Motherboard.


2> I switched on my system with the "POWER+D" key, which resulted in consecutive displays of the blue, red, and other consecutive colors. Obviously, this clarifies there is simplyNo Problem with my LCD.



In that case the simple possible problem can be with the LCD cable(problem) or with the loose connections.

But i am seriously being frustrated by the dell care support, and the Kolkata Dell Service Center(Park street); as they clearly say me that i can simply not get any part replaced when i am not ready for extending my warranty. Sir, i am ready to pay for the service charge(1,350 rs app.). I am also ready to pay for the problematic part, that is the cable cost, or any other part's cost. But nobody is ready to help me in that concern, and they simply ask a student like me, to invest a sum of minimum 6,000 rs for a probable minor issue.

What an irony is that you take care of your customers like your ward, within the warranty period. And simply don't listen to their issues, ask them for a great sum, leave them to get frustrated and helpless, as soon as the warranty is over.

Sir, i again mention that i am ready to pay for the service charge, and for the replaced part. But i am helpless now when i am left with no other option than to get an extension in warranty, which i cant.



Eagerly waiting to hear from you soon


Kalyaneshwar Prasad Shyam
Mob:- +919002578645, +919031957287, +919046682486
Id:- kalyanmittal@yahoo.com
adroitkalyan@gmail.com

as per quotation and the my requirment i alredy infomed to dell i want any how excell and word so that i will puchase new laptop .in quatation it is already gven microsoft office still dell not provided the same.and on other hand after 9 month when i call to customer care today at 10 oclock she told me to dounload free verson from other webside and this is my final resolution and she cut my phone.when i called 2nd time at12.30 plz aarange net connection so i will solve ur problem.at last 3 oclock they take cannection of my pc only the connection not resolving any problem and about4.30 he did formating of my pc he sayed i will call u at5.30 now 10.55 still no call and i cant do anything as i dont know anything in comuter.i m wasting full day

I paid the amount of the Dell laptop which I ordered, on 14th of this month(october 2011). But I never received any confirmation regarding the payment or delivery.
The delivery status page is showing the delivery date of today(21-10-2011). But the product has not yet reached me. How can I get more information about the delivery? How long it take to be delivered? Who will deliver it to me?

Dear sir
i send the amount rs 6660/ to dell through neft the neft no.utbih11287078992 dated 14/10/2011. But not any call or sms or email is recived from dell . So please tell about the status of our laptop amc (warrenty)
thanks aman gupta
123 old housing board colony
panipat m. No.09812156678

Dear concerned,

My Server model, DELL TM 6800 Power Edge, operating system windows 2003 En edition activity on line production server.

Please find the Observation as given herewith :-

1. The server is generating following error log file but in the same time it is working & no issue found in power supply to the server MBD
PS 2 status power supply sensor predictive failure asserted ( TWO SMPS NO ERROE LED GLOWING BACK SIDE)
PS 1 status power supply sensor predictive failure asserted
2. After restarting the server the error is not found in the front display panel.


3. Every one or two month over that Error will comming front display panel. Please help us as soon earlier.

Thanks & Regards

Arup Ghosh Dastidar (arupghosh.dastidar@pcstech.com)
Mob - +91 8017004416
Server Make:Dell.
Server Model:Power Edge 6800.
Server S/N:3DQMQAS
Error code: E0876

Dear Sir,
Let me introduce me first, myself Kirnya Ori, Brother in-law of Shri DK Saikia, your customer. And details of laptop is as follows:- Model-N4010, service tag-2T8478S.
My CD-writer did'nt detect or read anything for which my inlaw is facing acute problems, we made various calls related to this matters but now proper response could'nt got through your side. furhter this Laptop is still under warranty period. Pls do send techinician as early as possible in the given address.

DK SAIKIA

OPPOSITE, RK MISSION HOSPITAL-ITANAGAR, F-SECTOR

ARUNACHAL PRADESH.

Phn- 09436050268.

09436839684

this is sivaram naik. i bout the lap dell vostro1015 in jan 2010 at tirupathi. now it is shutting down and showing that due to over heating......and giving the code #m1004 so pls help me
service tag:c5n68m1
mobile no:8500049942

Hello Sivaram,
This computer warranty has expired on 19-07-2011 hence it would be best you speak to our service center regarding out of warranty repairs at http://dell.to/rRNrbz.

Thank you,
-Tulsi
Social Media Listening & Support Manager
Dell India Pvt Ltd.

my dell studio laptop serial no: D25R8M1 is in warranty period its key board key S is came out from key board. i want to fix it again

Hello Sir

This is Shubhendar Singh One of Your customer.I am using dell product Dell Aero .I bought this handset before six or seven months.
Approximately it hardly worked for 1 month after that I faced problem in this handset. thats why i got replaced it.And Again within 2 months i
face same problem.From when it is giving problem again i continuously trying your customer care number but they are not picking my call
in realty i fed up with your services .so after facing lot of problems .i have decided to want my money back.

shubhendar thakur
C.NO.08591367474