i purchased a set of zaveri pearls(customer pin 11018887) on dt. 25/07/2011 Rs. 1590/-from jaipur 22 godam( life style ) and they give us offer a lifetime warranty on polishing and repairing , after few months when pearls got unfurnished we reached to shop and tell them to refurnished the set, they advise the shop change from this place(life style) to gaurav tower malviya nagar jaipur (shopper stop) and we are not liable to refurnished this set, then we are going to shopper stop and tell them to my problem they said you purchased this set from another place and ours authorities not permission to refurnished this set.
unfortunately from this type of situation create problems for customers and because of this customers will not be able to make trust this type of companies for the next time.
I would like to give you gratefulness if u take proper action for this.
Thanks & Regards